Guest Relationship Executive
6 days ago
Job Summary:
We are looking for a courteous, well-presented, and customer-focused Guest Relationship Executive to be the first point of contact for our clients and walk-in visitors. The GRE will be responsible for delivering a high-quality customer experience, assisting in site visit coordination, and maintaining client engagement throughout the sales cycle.
Key Responsibilities:
- Greet and welcome clients and guests with warmth and professionalism.
- Coordinate and schedule client meetings, walk-ins, and site visits with the sales team.
- Provide accurate information about ongoing projects, brochures, and sample flats.
- Handle basic customer inquiries and ensure they are directed to the right department.
- Assist in hospitality arrangements like refreshments and client comfort during visits.
- Maintain follow-up with clients for feedback and relationship building.
- Ensure a pleasant and seamless client experience from entry to exit.
Skills & Qualifications:
- Graduate in Hospitality, Business Administration, or any related field.
- 14 years of experience in client-facing roles (real estate, hospitality, or corporate front office).
- Excellent verbal communication and interpersonal skills.
- Presentable appearance and professional attitude.
- Proficient in MS Office and CRM tools.
How to Apply-
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