 
						Guest Relations Executive – Restaurant
2 days ago
About the Role
We are looking for a warm, professional, and customer-focused Guest Relations Executive (GRE) to represent our restaurant and ensure every guest enjoys an exceptional dining experience. You will be the first point of contact for our guests — welcoming them, assisting with reservations, and ensuring smooth service throughout their visit.
Responsibilities
- Greet and welcome guests with a positive, friendly attitude.
- Manage table reservations and assist guests with seating arrangements.
- Coordinate with service and kitchen teams to ensure prompt service.
- Handle guest feedback and resolve issues courteously and efficiently.
- Build rapport with regular guests and encourage repeat visits.
- Maintain the ambiance, cleanliness, and comfort of the dining area.
- Support the Restaurant Manager during peak hours and special events.
Requirements
- 1–3 years of experience in a restaurant, hotel, or hospitality environment.
- Excellent communication and interpersonal skills.
- Smart, confident, and well-groomed appearance.
- Strong guest-handling and multitasking abilities.
- Flexible to work in shifts, weekends, and holidays.
Benefits
- Competitive salary (up to ₹25,000/month) + monthly incentives.
- Complimentary staff meals and employee discounts.
- Career growth within the restaurant and hospitality group.
- Friendly, team-oriented, and professional work culture.
Job Types: Full-time, Permanent
Pay: ₹15, ₹25,000.00 per month
Work Location: In person
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