GRE- Guest Relation Executive
4 days ago
Job Title- GRE- Guest Relation Executive
Job Location- Gurugram
Job Summary
The Guest Relation Executive is the face of the restaurant, responsible for creating a warm, welcoming atmosphere and ensuring every guest enjoys an exceptional dining experience. This role involves greeting and assisting guests, managing reservations, handling feedback, and maintaining smooth communication between guests and the restaurant team.
Key Responsibilities:
- Welcome guests warmly and ensure they feel comfortable and attended to.
- Manage reservations and seating arrangements efficiently to optimize table turnover and guest satisfaction.
- Maintain accurate guest records, preferences, and special requests for personalized service.
- Coordinate with the service and kitchen teams to ensure timely and seamless service delivery.
- Handle guest inquiries, complaints, and feedback professionally, ensuring prompt resolution and guest satisfaction.
- Maintain a professional and polished appearance at all times, adhering to grooming and dress standards.
- Promote the restaurant's special offers, events, and loyalty programs to enhance guest engagement.
- Assist with hosting VIPs and coordinating group bookings or special events.
- Keep the reception and waiting area organized, clean, and welcoming.
- Prepare daily reports on guest feedback and reservations for management review.
Requirements:
- Bachelor's degree or diploma in Hospitality Management, Hotel & Restaurant Administration, Tourism, or related field.
- 1–3 years of experience in guest relations, front office, or customer service roles.
- Previous experience in a restaurant, hotel, or fine dining setup preferred.
- Excellent communication and interpersonal skills.
- Strong customer service orientation and problem-solving ability.
- Pleasant personality with a professional and confident demeanor.
- Ability to multitask and work well under pressure.
Job Type: Full-time
Pay: ₹22, ₹25,000.00 per month
Work Location: In person
-
Guest Relations Executive
1 week ago
Gurgaon, Haryana, India Choko la (Cosmic Kitchen Pvt. Ltd.) Full time ₹ 2,16,000 - ₹ 2,76,000 per yearWe're Hiring: Guest Relations Executive (GRE/GRSE)Location: [Your Outlet Location]Experience: 0–2 YearsCTC: ₹18,000 – ₹23,000 per monthPosition Type: Full-TimeEducation: Graduate from a reputed institute (mandatory) Job Summary:We are looking for enthusiastic and customer-focused Guest Relations Executives (GRE/GRSE) to join our team. If you're...
-
Guest Relations Executive
1 week ago
Gurgaon, Haryana, India ConsultantKart Full time ₹ 2,84,000 - ₹ 3,00,000 per yearJob Title- Guest Relations ExecutiveJob Location- GurugramJob TitleThe Guest Relations Executive is the face of the restaurant, responsible for creating a warm, welcoming atmosphere and ensuring every guest enjoys an exceptional dining experience. This role involves greeting and assisting guests, managing reservations, handling feedback, and maintaining...
-
Guest Relations Executive
1 week ago
Gurgaon, Haryana, India ELAN GROUP Full time ₹ 4,00,000 - ₹ 12,00,000 per yearCompany DescriptionElan Group has been a pivotal force in reshaping India's real estate sector with a focus on luxury retail, commercial, residential, and hospitality properties. The group is known for its commitment to trust, quality, and sustainability, creating landmark projects that exemplify sophistication and innovation. Its portfolio includes iconic...
-
Guest Relations Executive
4 days ago
Gurgaon, Haryana, India PVRINOX PICTURES Full time ₹ 2,40,000 - ₹ 4,80,000 per yearJob Title: Guest Relationship ExecutiveLocation: PVR Cinemas, GurugramSalary: Up to 4 LPAWorking Days: 6 days a weekJob Summary:We are seeking a passionate and dedicated Guest Relationship Executive to join our team at PVR Cinemas in Gurugram. The ideal candidate will have at least 1 year of experience in a similar role, combined with a degree in Hospitality...
-
Guest Relation Executive
6 days ago
Gurgaon, Haryana, India Fraterniti Foods Pvt Ltd Full time ₹ 2,44,000 - ₹ 2,52,000 per yearJob Summary:The Guest Relations Executive (Female) is responsible for providing exceptional customer service and ensuring a pleasant experience for all guests. She acts as the primary point of contact, addressing guest inquiries, handling complaints, and maintaining a professional and welcoming atmosphere at all times.Key Responsibilities:Welcome guests upon...
-
Guest Relationship Executive
2 weeks ago
Gurgaon, Haryana, India Lamose Infra Llp Full time ₹ 2,00,000 - ₹ 6,00,000 per yearJob Summary:We are looking for a courteous, well-presented, and customer-focused Guest Relationship Executive to be the first point of contact for our clients and walk-in visitors. The GRE will be responsible for delivering a high-quality customer experience, assisting in site visit coordination, and maintaining client engagement throughout the sales...
-
Guest Relation Executive
4 days ago
Gurgaon, Haryana, India Gulshan Homz Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe are looking for a proactive and client-focused Guest Relation Executive to manage real estate projects and ensure exceptional customer experience. The role involves coordinating with sales team, and ensuring high-quality client servicing .
-
Guest Relation Executive-Female
1 week ago
Gurgaon, Haryana, India County Group Full time ₹ 4,00,000 - ₹ 12,00,000 per yearRoles and Responsibilities* Greet guests upon arrival, ensure check-in process is smooth and efficient.* Provide exceptional customer service to guests, addressing their needs and concerns.* Maintain a clean and organized reception area, ensuring a welcoming atmosphere for guests.* Collaborate with other departments to resolve any issues or concerns raised...
-
Guest Relations Manager
1 week ago
Gurgaon, Haryana, India Ekatra Hospitality Ventures Full time ₹ 5,00,000 - ₹ 15,00,000 per yearRole & responsibilitiesWere looking for a confident and polished Guest Relations Manager to be the face of our brand and deliver exceptional guest experiences. The ideal candidate will come from a hospitality, restaurant, or aviation background, bringing warmth, elegance, and professionalism to every interaction.Preferred candidate profileExperience: 4 -8...
-
Guest Relation Executive
2 days ago
Gurgaon, Haryana, India 5ae0df37-aa03-4584-b951-8b97eaac731e Full time ₹ 6,00,000 - ₹ 8,00,000 per yearResponsibilities:* Ensure guest satisfaction* Coordinate with departments* Maintain high standards of service* Manage guest requests* Increase sales through upsellingProvident fund