Trainee – Customer Success

2 weeks ago


Remote, India Good Pick Technologies pvt ltd Full time ₹ 3,60,000 - ₹ 10,80,000 per year
  • Assist in onboarding new customers and understanding their business processes.
  • Support ERP implementation including data setup, user configuration, and workflow mapping.
  • Provide training to clients on Borg Desk Workplace modules and features.
  • Track customer usage and promote better product adoption.
  • Troubleshoot user issues and coordinate with internal support teams for timely resolution.
  • Monitor customer feedback and maintain strong relationship for long-term engagement.
  • Maintain documentation: call logs, progress reports, support queries, FAQs etc.
  • Help customers utilize automation and MIS reports to improve efficiency.
  • Participate in weekly reviews to ensure project timelines are achieved.

Job Type: Internship

Contract length: 6 months

Pay: ₹7, ₹9,000.00 per month

Work Location: Remote


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