Zonal Head

3 days ago

Hyderabad, Telangana, India Meesho Full time ₹ 12,00,000 - ₹ 36,00,000 per year

About the Team

Being part of Meesho's Fulfilment and Experience team as Zonal Head - Last Mile ValMo will zip you to the cockpit of our ever-burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-commerce users.

We are an eclecticmix of 100+ professionals with diverse skill sets ranging from running operations/support, supply chain know-how, analytics and the holy grail, first principles problem-solving

At Meesho, we are trying to do what's never been done before - taking e-commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain to change how folks think about e-commerce not just in India, but globally.

We are strong believers in fun at work. With monthly F&E happy hour sessions, informal team outings, internal virtual water cooler chat sessions, theres never a dull moment with us :).

About the Role

As Zonal Head - Last Mile ValMo, youll lead your own team and drive the expansion of the last mile network for LAAP. Youll onboard partners to do last-mile delivery and own the service and cost metrics for first mile and middle mile operations. Youll manage a team of cluster managers and leads to help drive the vision of the network. Youll continuouslywork towards identifying gaps and providing recommendations for improving the processes.

What you will do

  • Own the onboarding and training of newpartners for last mile for your zone
  • Track and own the performance of different partners in your cluster
  • Ensure compliance with operational processes
  • Own and drive key operationalmetrics end to end and achieve performance targets
  • Manage a distributed team of cluster managers to drive the vision of the program
  • Drive inputs to the product roadmap for improving the overall ops tech
  • Drive the overall ops and network design implementation on ground

What you will need

  • Graduate or Post Graduate degree in any discipline from a premium college
  • 5-7 years of experience working in the e-commerce logistics domain
  • Exposure of partner onboarding and training in the first mile and mother hub operations
  • Experience in hiring and managing a distributed operations team
  • Exposure of working in control tower and field operations will be a plus

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