Zonal Head-Last Mile

4 days ago

Hyderabad, Telangana, India Meesho Full time ₹ 15,00,000 - ₹ 25,00,000 per year

About the Role

As Zonal Head - Last Mile ValMo, youll lead your own team and drive the expansion of the last mile network for LAAP. Youll onboard partners to do last-mile delivery and own the service and cost metrics for first mile and middle mile operations. Youll manage a team of cluster managers and leads to help drive the vision of the network. Youll continuouslywork towards identifying gaps and providing recommendations for improving the processes.

What you will do

  • Own the onboarding and training of newpartners for last mile for your zone
  • Track and own the performance of different partners in your cluster
  • Ensure compliance with operational processes
  • Own and drive key operationalmetrics end to end and achieve performance targets
  • Manage a distributed team of cluster managers to drive the vision of the program
  • Drive inputs to the product roadmap for improving the overall ops tech
  • Drive the overall ops and network design implementation on ground

What you will need

  • Graduate or Post Graduate degree in any discipline from a premium college
  • 5-7 years of experience working in the e-commerce logistics domain
  • Exposure of partner onboarding and training in the first mile and mother hub operations
  • Experience in hiring and managing a distributed operations team
  • Exposure of working in control tower and field operations will be a plus

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