Technical Support
3 days ago
Role : IT Help Desk ( Technical Voice process)
Shift Timing: 24/7
Location: Chennai
Role: SME
Experience :5- 10yrs( minimum 2 yrs for international technical voice experience is must)
Notice period 0 -30days
Work mode – Wok from office
- Excellent verbal and written communication skills.
- Strong administrative skills; organized, efficient and versatile.
- Ability to maintain both a professional and positive attitude always.
- Ability to diffuse volatile situations with distressed or irate customers.
- Strong client service approach to dealing with people at all levels
- Maturity of judgment under pressure/ability to diagnose level of user need and to escalate problems without delay to appropriate levels for resolution.
Technical Skills:
- Knowledge on Windows 10 OS & Mac OS
- Technical know-how on troubleshooting of MAC and Windows 10
- Knowledge about all functionalities and applications on Windows and Mac OS
- Outlook profiles creation
- Managing Teams meeting and troubleshooting
- Technical know-how of Office 365 package
- Installation and troubleshooting of Office 365 package
- Knowledge of CRM application for case management. ServiceNow, Salesforce, Dynamics CRM application, JIRA or equivalent incident and projects management software for creating/filtering tickets and managing user inquiries
- Active Directory Profile management
- IP address management
- Troubleshooting on MobileIron, SSO, MFA
- Knowledge on VPN connectivity and troubleshooting
- Understanding of Firewall, Proxy Server, NAAF
-
Technical Support
1 week ago
Chennai, Tamil Nadu, India Microland Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionMicroland is a leading AI-first, platform-led technology infrastructure services company, trusted by global enterprises for over 36 years. We enable enterprises to build intelligent, resilient, and future-ready operations. Our expertise encompasses digital networks, cloud, data centers, workplaces, and cybersecurity. Operating in more than...
-
technical support
2 weeks ago
Chennai, Tamil Nadu, India Orcapod Consulting Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob DescriptionPosition: Technical Support Engineer / Help Desk EngineerIndustry: Telecom & Consumer ElectronicsShift: US Shift (Night Shift)Project Type: Voice/Non-Voice International Technical SupportExperience: 15 years Location:ChennaiEmployment Type: Full-timeExperienced Technical Support Engineer with hands-on expertise in handling inbound customer...
-
Technical Support Specialist
7 days ago
Chennai, Tamil Nadu, India Webasto Roof Systems Full time ₹ 465 - ₹ 475 per yearWe are looking for technically skilled candidates with excellent interpersonal skills for the technical support position. Technical support officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applications, among other duties. Moreover, technical support officers need to talk to customers directly, as well...
-
Technical Support Engineer
3 days ago
Chennai, Tamil Nadu, India BHUVAN Info Systems Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionBHUVAN Info Systems is a computer software company based out of Vidyanagar, Hubli, Karnataka, India. As a growing firm, BHUVAN Info Systems is dedicated to delivering innovative software solutions to meet the diverse needs of its clients. The company's focus is on building user-friendly and reliable products, with a commitment to...
-
Technical Support Executive
5 days ago
Chennai, Tamil Nadu, India Cynosure Corporate Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per yearKey Responsibilities:Provide technical support for Windows operating systems, specifically Windows 10 and 11, including installation, configuration, and troubleshooting.Utilize remote desktop support tools to assist users effectively and resolve technical issues promptly.Collaborate with team members to diagnose and troubleshoot hardware and software...
-
Technical Support Engineer
3 days ago
Chennai, Tamil Nadu, India Softroo Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionSoftroo is an online retail store specializing in a wide range of computer software, operating systems, and video games. Customers can find licensed activation keys for PC, PS, Xbox, and Nintendo products. Softroo is dedicated to delivering high-quality digital products to consumers.Role DescriptionThis is a full-time hybrid role for a...
-
Technical Support Engineer
1 week ago
Chennai, Tamil Nadu, India ACT FIBERNET Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionACT (Atria Convergence Technologies Ltd.) aims to be the most admired in-home entertainment, education, and interactive services provider in India. Headquartered in Bangalore, we serve cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu, and Delhi. As one of India's leading Triple Play Service providers, we deliver...
-
Technical Support Specialist
5 days ago
Chennai, Tamil Nadu, India Twixor Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany OverviewTwixor is a cutting-edge leader in enabling business transactions over messaging channels, fundamentally transforming customer engagements. Headquartered in Singapore, with offices across India, Twixor specializes in intelligent business process automation for industries like banking, insurance, retail, and more. Serving a global client base,...
-
Technical Support Associate
7 days ago
Chennai, Tamil Nadu, India 2CQR AUTOMATION PVT LTD Full time ₹ 3,00,000 per yearJob description:Hiring for Technical Support AssociatePreferably female...Job Title: Technical Support AssociateExperience: 1 to 2 yearsLocation: ValasaravakkamShift timing: 9.30am to 6.30pmResponsibilities:Handle customer queries and troubleshoot RFID-related issues.Provide remote support and coordinate with site engineers for on-ground resolutions.Log,...
-
Technical Support Lead
2 weeks ago
Chennai, Tamil Nadu, India AKSHAYA BUSINESS IT SOLUTIONS PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 18,00,000 per yearDescription : Technical Support Lead (L1 Team & Incident Management)Key Skills : L1 Support Leadership, Incident Management, Crisis Communication, Process Optimization, Jira/Confluence, 24/7 OperationsYears of Experience : YearsLocation : ChennaiJob Summary : We are seeking a seasoned Technical Support Lead with 1014 years of specialized experience...