Technical Support Engineer

7 hours ago


Chennai, Tamil Nadu, India Softroo Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

Softroo is an online retail store specializing in a wide range of computer software, operating systems, and video games. Customers can find licensed activation keys for PC, PS, Xbox, and Nintendo products. Softroo is dedicated to delivering high-quality digital products to consumers.

Role Description

This is a full-time hybrid role for a Technical Support Engineer based in Chennai, allowing for some work from home. The Technical Support Engineer will provide technical support, troubleshoot issues, and offer customer service. They will also be responsible for resolving customer inquiries, ensuring customer satisfaction, and maintaining seamless technical operations.

Qualifications

  • Technical Support and Troubleshooting skills
  • Strong Analytical Skills
  • Customer Support and Customer Service skills
  • Excellent problem-solving abilities
  • Good communication skills, both verbal and written
  • Ability to work both independently and as part of a team


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