Service Advisor

5 days ago


Meerut, Uttar Pradesh, India Shree Dev Honda Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Job Title: Service Advisor

Location: Sardhana Branch

Key Responsibilities:

  • Greet customers and understand their service requirements.
  • Provide accurate service estimates, explain repair details, and gain customer approval.
  • Coordinate with the workshop team to ensure timely and quality service.
  • Keep customers updated on job progress, additional work required, and delivery timelines.
  • Maintain proper documentation of service records and billing.
  • Handle customer queries, complaints, and ensure a high level of satisfaction.
  • Promote value-added services, AMC packages, and accessories.
  • Ensure adherence to company service standards and compliance guidelines.

Requirements:

  • Diploma/Degree in Automobile
  • 1–3 years of experience as Service Advisor in automobile
  • Strong technical knowledge of vehicles and repair processes.
  • Excellent communication, customer handling, and problem-solving skills.
  • Proficiency in MS Office and DMS/CRM software.

Job Types: Full-time, Permanent

Work Location: In person



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