Key Accounts Manager

Responsibilities:

Designation Sr Gm - Vp level

• Drive new business growth through strategic planning & execution
• Manage key accounts, expand market presence globally
• Oversee export sales & marketing initiatives
• Designation Sr Gm to Avp,Vp
• Location :Faridabad
• Job description of a key account manager in Automotive Tier1 company responsible for export & domestic market .
• job description tailored for a Key Account Manager (KAM) in an Automotive Tier-1 Supplier, with responsibility for both domestic and export markets:
• Job Description – Key Account Manager (Automotive Tier-1, Domestic & Export Markets)
• Position Summary
• The Key Account Manager (KAM) is responsible for managing and developing strategic customer accounts in both domestic and international markets. This role ensures profitable growth, customer satisfaction, and long-term partnerships with OEMs and Tier-1/Tier-2 customers. The KAM will act as the primary interface between the company and its customers, driving sales, business development, and cross-functional coordination.
• Key Responsibilities
• 1. Customer Relationship Management
• Serve as the main point of contact for assigned OEMs and Tier-1 customers in domestic and export markets.
• Build and maintain strong, long-term customer relationships to ensure satisfaction and loyalty.
• Conduct regular customer visits, business reviews, and performance discussions.
• 1. Business Development & Sales
• Identify and pursue new business opportunities with existing and potential customers.
• Drive acquisition projects, RFQs, and contract negotiations in alignment with company objectives.
• Prepare and deliver commercial offers, pricing strategies, and market analyses.
• Achieve annual sales and profitability targets across domestic and export markets.
• 1. Project & Account Management
• Coordinate internally with engineering, quality, logistics, and program management teams to ensure timely delivery and compliance with customer requirements.
• Monitor project milestones, product launches, and supply chain performance.
• Resolve customer concerns related to delivery, quality, or technical issues promptly.
• 1. Market & Competitor Intelligence
• Analyze global and domestic market trends, competitor activities, and pricing benchmarks.
• Provide regular reports and strategic inputs to management for decision-making.
• 1. Commercial & Contract Management
• Negotiate terms of business agreements, pricing, and payment conditions with customers.
• Manage commercial claims, cost recovery, and price adjustments as per market dynamics.
• 1. Reporting & Forecasting
• Prepare regular sales forecasts, order intake projections, and account status updates.
• Track key performance indicators (KPIs) related to sales, revenue growth, and profitability.
• Qualifications & Skills
• Bachelor's degree in Engineering, Business Administration, or related field (MBA preferred).PMP will added advantage
• 18+years of experience in key account management, preferably within an automotive Tier-1 supplier environment.
• Strong understanding of OEM/Tier-1 procurement processes, automotive supply chain, and export business practices.
• Excellent negotiation, communication, and interpersonal skills.
• Proven track record in achieving sales targets in both domestic and international markets.
• Familiarity with IATF 16949, APQP, PPAP, and other automotive quality standards is an advantage.
• Proficiency in MS Office; SAP or other ERP knowledge preferred.
• Willingness to travel domestically and internationally.
• Key Competencies
• Customer orientation & relationship-building
• Strategic thinking & market awareness
• Strong problem-solving and analytical skills
• Resilience and adaptability in a competitive market
• Cross-cultural communication & collaboration