
Video KYC Operations
1 day ago
Role & responsibilities
- Conduct Video KYC verification for customers as per regulatory guidelines.
- Validate customer identity and documents in real-time through video calls.
- Ensure compliance with RBI and internal KYC policies.
- Maintain accurate records of verification processes.
- Provide customer support regarding KYC queries and troubleshooting issues.
- Coordinate with internal teams for process improvements.
Preferred candidate profile
- Bachelors degree in any field.
- Minimum 2 years of experience in KYC/operations/customer service.
- Strong communication skills (English & Hind) and presentation skills.
- Knowledge of KYC regulations and banking/fintech processes preferred.
- Ability to handle high-volume verification tasks efficiently.
- Proficiency in MS Office.
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