Customer Support Professional
16 hours ago
Company Description
Al Fahad Enterprises is a diversified company engaged in multiple business ventures. Our offerings include Tours & Travels, Organic Products, and a variety of other services. We are dedicated to providing top-quality solutions that cater to our customers' diverse needs. Our commitment to excellence and customer satisfaction is central to our operations.
Role Description
This is a full-time role for a Customer Support Professional. The individual will be responsible for providing exceptional customer support, addressing customer inquiries, resolving technical issues, and ensuring customer satisfaction. This on-site role is located in Bengaluru, where you will work closely with our team to deliver superior service to our customers.
Qualifications
- Proven experience in Customer Support and ensuring high levels of Customer Satisfaction
- Excellent Interpersonal Skills to effectively communicate with customers and team members
- Strong Technical Support abilities to troubleshoot and resolve technical issues
- Good Analytical Skills to analyze and understand customer needs and issues
- Excellent communication skills, both written and verbal
- Ability to work collaboratively in a team-oriented environment
- Proactive problem-solving attitude
- Bachelor's degree or equivalent experience in a related field is preferred
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