customer support

Role DescriptionThis is a full-time on-site role for a Customer Support (Healthcare) professional. The Customer Support representative will be responsible for handling customer inquiries, providing technical support, ensuring customer satisfaction, and documenting issues. Day-to-day tasks include addressing customer concerns, troubleshooting problems, and...

Company DescriptionAl Fahad Enterprises operates across various sectors including Tour & Travels, Organic Products, and numerous other services. We pride ourselves in offering quality services and products catered to the diverse needs of our clients. Our commitment to excellence has allowed us to establish a strong presence in all our operational areas. Be a...

Job descriptionJob Title: Senior Customer Service RepresentativeLocation: BangaloreDepartment: Customer ServiceReports To: Customer Service ManagerJob Type: Full Time.Job Summary:We are seeking a highly motivated and experienced Senior Customer Service Representative to join our team. In this role, you will handle complex customer issues, mentor junior...

SUMMARY International Customer Support RepresentativeSummaryWe are seeking a highly motivated and customer-focused individual to join our team as an International Customer Support Representative. As a key member of our global support team, you will be responsible for providing exceptional customer service to clients across different time zones. This role...

Job Profile: Customer Support Executive (Chat/Email Process)Process: Customer Support – Handling customer queries and concerns via chat and email channels.Salary: ₹15,000 (in-hand per month).Working Hours: 9 hours per day.Work Days: 6 days a week, with 1 rotational weekly off.Location: Bengaluru, SHR Road.Key Responsibilities:Responding promptly to...

SUMMARY International Voice Process Representative==============================SummaryWe are seeking highly motivated and customer-focused individuals to join our HR Support team as International Voice Process Representatives. As a key member of our global BPO environment, you will play a vital role in delivering exceptional support to our clients. This is...

Customer Support & Sales Conversion ExecutivePlan The Unplanned – Bangalore (Hybrid)Are you passionate about travel and love connecting with people?Plan The Unplanned (PTU), one of Bangalore's fastest-growing trekking communities, is looking for a Customer Support & Sales Conversion Executive to join our team. What You'll DoHandle incoming calls,...

Customer Support (KYC Process) We're hiring for Customer Support (KYC Process) Position. Experience: 1- 3 Years Location: Bangalore (Apply if you are in Bangalore location) Notice Period: Immediate Joiners only Description: • Prompt resolution of any referrals raised by the respective internal teams/ stakeholders like CPC,DTR...

Role & ResponsibilitiesHandle inbound customer inquiries via phone, email, and chat—provide timely, accurate responses while maintaining a professional tone.Log, triage, and resolve tickets in the CRM/ticketing system; own cases end-to-end and ensure SLA compliance.Diagnose customer issues, provide step-by-step troubleshooting, and escalate complex...

Role & responsibilities• Support parents and students throughout their BrightCHAMPS journey, ensuring a smooth and engaging experience from onboarding to course completion and upsell. • Address queries, concerns, and refund requests with empathy, professionalism, and clarity across chat, calls, and emails. • Handle escalations and drive effective...