Customer Support Professional

2 weeks ago


Pune, Maharashtra, India Shashwath Solution Full time ₹ 3,00,000 - ₹ 4,50,000 per year

We are hiring for Voice process and looking for immediate Joiners

Profile Summary

We are looking for Customer Care Executives. She/he will handle customer service inquiries and problems associated with the servicing of companys client base.

Answer all basic and routine customer contacts as well as more complex customer problems and/or complaints. Utilize computer applications to provide professional service.

Primary Job Responsibility:

Understands the various computer screens and how to utilize them effectively

Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff

Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance

Adheres to all company and specific Contact Centre policies and procedures

Completes any work as assigned by Management.

Education and Essential Experience:

6 months BPO or Travel experience

Graduate Undergraduate

Excellent Written and spoken communication,

Computer Skills ability/ experience using computer applications

Willing to work in a contact centre environment with 24/7 rotational shifts (including night shifts)

Open to work in a voice environment.

Interview Rounds:

HR Round

Versant Test Round VNA Round

Operations Round.

Key Enablers:

Strong process orientation

High energy, High Integrity & Work Ethics

Strong interpersonal skills & ability to communicate effectively

Strong problem solving skills.


  • Customer Support

    2 weeks ago


    Pune, Maharashtra, India Centralogic Full time ₹ 87,000 - ₹ 1,80,000 per year

    Job Title: Customer SupportLocation: Hinjewadi Phase 1, PuneCompany Overview: Join one of the fastest-growing IT services companies, where innovation and cutting-edge technology drive our growth. We deliver scalable, data-driven solutions to global clients.Job Summary:We are seeking a motivated and customer-focused Customer Support Executive to join our...

  • Customer Support

    2 weeks ago


    Pune, Maharashtra, India 2coms Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    SUMMARY Job Opening: International Customer Support RoleOur client, a leading global professional service company, is seeking a dedicated individual to join their team as an International Customer Support Representative. This position is based in Pune and requires working from the office.Responsibilities:Handle customer inquiries via phone in different time...


  • Pune, Maharashtra, India Quotient Consultancy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    We have urgent opening for - Customer SupportIndustry - AMAZON , flip KARTWe are looking for a dedicated and experienced professional to join our team as aCustomer Support Executive. This role requires handling customer queriesthrough a blended process (voice + non-voice) and delivering excellent support forour international customers.Key...


  • Pune, Maharashtra, India FIS Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    About the teamWe are looking for staff to be part of our Client Support team that support FIS Data Integrity Manager (DIM) clients globally. This role will require interacting directly with clients via our Ticketing Tools and coordinating with internal stakeholders such as Development, Product Management, Professional Services, IT Operations team etc.What...


  • Pune, Maharashtra, India Wipro Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Roles and ResponsibilitiesProvide customer support through various channels such as email, chat, and non-voice processes.Handle customer queries and concerns in a timely and professional manner.Work on international BPO projects with exposure to blended process (semi voice) and chat support.Utilize strong communication skills to resolve issues...


  • Pune, Maharashtra, India Techprexis Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,80,000 per year

    Job Title: Customer Support AdvisorJob Type: Full-timeAbout Transcom:Transcom is a global leader in customer experience services, delivering customer care, sales, and technical support across various industries. We are passionate about innovation, diversity, and creating an inclusive work environment. Join us in Pune and be a part of our vibrant team where...


  • Pune, Maharashtra, India Mobile Programming Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position:IT SupportTechnical Skills- LMS, LOS, Production Support, Issue Tracking, Escalation Handling, Stakeholder Coordination, Shift Support, Documentation, Communication, Non-Technical SupportExperience:5 YearsCity:PuneJob Description:We are looking for experienced Production Support Assistants with a strong background in non-technical support roles for...


  • Pune, Maharashtra, India Vaishvik Shodh Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:Customer Support ManagerQualification:MBA (Preferred)Key Responsibilities:Lead and manage the customer support function with strong proficiency in communication and negotiation.Train and mentor the support team to effectively deliver admission pitches and handle parent queries with professionalism.Engage directly with parents for admission...


  • Pune, Maharashtra, India Apex One Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Experience Required:Fresher with Excellent Communication Skills Key Responsibilities: Handle inbound and outbound customer calls effectively and professionallyResolve customer queries, issues, and complaints with accuracy and efficiencyMaintain up-to-date knowledge of products and services to provide accurate information to customersDocument call details...


  • Pune, Maharashtra, India Ozori Industries Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Role OverviewWe are looking for a Logistics Coordinator Customer Support who can manage dispatches, track orders, and handle customer queries related to deliveries. You'll be the key link between our warehouse, courier partners, and customers.Key ResponsibilitiesLogistics & DispatchCoordinate daily order dispatches through courier partners and...