ServiceNow CMDB Integration Specialist
4 days ago
Job Title:
ServiceNow CMDB Integration Specialist
Location:
Remote / Bangalore
Experience:
6 – 10 Years
Employment Type:
Full-time / C2H
Budget:
₹30 – 32 LPA
About the Role
We are looking for highly skilled
ServiceNow CMDB Integration Specialists
with strong hands-on experience in
CMDB architecture, REST API integrations, and ITSM modules
. The ideal candidate should have
4+ years of exclusive experience working on ServiceNow CMDB
, with in-depth knowledge of backend tables, integration mechanisms, and data modeling.
Key Responsibilities
- Design, implement, and maintain the
Configuration Management Database (CMDB)
in
ServiceNow
. - Manage
REST API integrations
with third-party systems and ensure seamless data synchronization. - Collaborate with IT and Infrastructure teams to ensure
data accuracy, completeness, and compliance
within CMDB. - Create, manage, and optimize
ITIL processes
and related
ServiceNow workflows
. - Develop
custom scripts
(JavaScript, PowerShell, Python, SQL, Bash, Git) for automation and data transformation. - Utilize
Docker
for deploying and managing applications and services where required. - Troubleshoot and resolve complex technical issues related to CMDB performance and integrations.
- Provide technical guidance, best practices, and mentoring to junior team members.
Mandatory Screening Points (Initial Validation)
Before progressing a candidate, ensure the following:
CMDB Table Knowledge:
Ask if they know the
backend tables
in CMDB (e.g.,
Asset
,
Network
,
Application
tables).If yes, request
examples
and how these appear in the
list view
within ServiceNow.Integration Experience:
Validate with
2–3 specific examples
of CMDB integrations they have executed (REST APIs, third-party tools, etc.).Ensure candidate has
exclusive CMDB integration experience
, not just general ServiceNow modules.Experience Check:
Must have
4+ years of relevant CMDB-specific experience
(not just overall ServiceNow experience).- Currently working on
ServiceNow CMDB integrations
, not other modules.
Required Technical Skills
- Strong hands-on experience with
ServiceNow CMDB
– architecture, CI classes, discovery, and reconciliation. - Expertise in
REST/SOAP API integrations
and data synchronization. - Sound knowledge of
backend CMDB tables
(Asset, Network, Application, etc.). - Strong scripting and automation experience using
JavaScript, PowerShell, Python, SQL, Bash
, and
Git
. - Familiarity with
Docker
and related deployment processes. - Good understanding of
ITIL processes
and
ServiceNow ITSM modules
.
Preferred Qualifications
- ServiceNow Certified Implementation Specialist – CMDB or ITSM.
- Experience in managing large-scale CMDB environments and integrations.
- Exposure to
ITOM / Discovery / Asset Management
modules in ServiceNow.
Additional Notes
- Ensure the candidate has
hands-on technical expertise
with
latest ServiceNow CMDB tools and integrations
. - LinkedIn Profile
and
one valid ID proof
must be shared along with the resume and tracker. - Candidates will be validated during the
initial screening round
based on the above questionnaire and integration examples.
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