Servicenow ITOM Developer

20 hours ago


Bengaluru, Karnataka, India Congregate Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Role & responsibilities

5+ years Experience in Servicenow ITOM Developer

Expert-level knowledge of Discovery, Service Mapping, Event Management, and CMDB.

Strong experience with CMDB design, including CI classes, data quality, dependency views, and relationship management.

Experience integrating with third-party tools for monitoring, cloud, and asset data.

Deep understanding of MID Server architecture, and Orchestration (PowerShell, REST, SOAP).

Hands-on scripting skills in JavaScript, Glide, and ServiceNow automation.

Experience with ITIL v3/v4 processes and frameworks.

ServiceNow Certified System Administrator (CSA), and at least one of:

ServiceNow Certified Implementation Specialist ITOM Discovery

ServiceNow Certified Implementation Specialist – ITOM Service Mapping

ServiceNow Certified Application Developer (CAD) is a plus

Preferred Qualifications:

Exposure to cloud platforms (AWS, Azure, GCP) and integration with ServiceNow ITOM.

Experience with Service Graph Connectors and ITOM Visibility.

Experience working in Agile/Scrum environments.

Strong communication, documentation, and client-facing skills.

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