ServiceNow System Administrator along with CMDB

2 days ago

Bengaluru, Karnataka, India Wipro Full time ₹ 12,00,000 - ₹ 24,00,000 per year

Job Description

Job Title: ServiceNow System Administrator along with CMDB

Req Id: 105189

City: Bengaluru

State/Province: Karnataka

Posting Start Date: 10/22/25

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at

Job Description:

Job Description

Key Responsibilities:

  • Maintain, govern, and enhance the CMDB ensuring CI accuracy, relationships, and lifecycle state integrity.
  • Define and enforce CMDB data quality rules: completeness, correctness, compliance, consistency, and timeliness.
  • Collaborate with ITSM teams (Incident, Problem, Change, Release) to ensure CIs are used consistently and meaningfully.
  • Develop and maintain dashboards/reports to monitor CI usage trends, data quality, and service dependencies.
  • Analyse CMDB data to assess service impact, root cause trends, and areas for operational improvement.
  • Work with business and IT stakeholders to support data-driven decisions using CMDB insights.
  • Drive continual improvement initiatives to increase CMDB maturity aligned with CSDM/ITIL best practices.
  • Participate in audits, governance reviews, and risk assessments related to asset/configuration data.
    Implement and manage automated discovery tools and integrations to populate and update CI data.

Required Skills & Qualifications:

  • 3–6 years of hands-on experience in CMDB/Configuration Management within ITSM environment.
  • Proficient with CMDB platforms like ServiceNow CMDB, BMC Atrium, or similar tools.
  • Experience with ITSM process integration, especially Incident, Problem, and Change Management.
  • Strong knowledge of reporting and analytics tools: ServiceNow Performance Analytics, Power BI, or similar.
  • Ability to define KPIs, trends, and actionable insights from CI usage across ITSM workflows.
  • Familiarity with data visualization, dashboard creation, and decision support reporting.
    Experience aligning CMDB with frameworks like CSDM (Common Service Data Model).

Preferred Qualifications:

  • ITIL v3 or v4 Foundation certification (preferably Intermediate in SACM or CSI).
  • ServiceNow System Administrator or CMDB Specialist certification.
  • Familiarity with scripting (PowerShell, or Python) for reporting or automation tasks.
  • Understanding of cloud infrastructure and how hybrid environments affect CI modeling and reporting.
͏
͏
͏

Mandatory Skills: ITIL Asset-Config Mgmt .

Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

  • ServiceNow CMDB Analyst

    5 days ago

    Bengaluru, Karnataka, India Golden Hues Consultants Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for a ServiceNow CMDB Developer for one of the Global MNC. #remoteopportunity.Job Title: ServiceNow CMDB AnalystWork Mode: Remote (flexible to come office as per the need basis.)Shifts: Mid shift (12.30pm to 9.30pm IST)Preferred Skill Set: Servicenow CMDB developer, CMDB, Discovery and Asset Management moduleJob Summary:We are seeking a...

  • Servicenow CMDB Developer

    1 day ago

    Bengaluru, Karnataka, India I Square Tek Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    About the RoleWe are seeking an expert-level ServiceNow CMDB Consultant to lead the design, implementation, and optimization of our Configuration Management Database (CMDB) within the ServiceNow platform. The ideal candidate will have a deep understanding of CMDB architecture, discovery tools, service mapping, and ITIL processes, along with proven experience...

  • Servicenow CMDB Consultant

    2 weeks ago

    Bengaluru, Karnataka, India I Square Tek Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    JD For ServiceNowWere Hiring: ServiceNow CMDB Consultant – Expert Level Location: Bangalore Hybrid Work Model Experience: 5+ YearsAre you a ServiceNow CMDB expert ready to take ownership of enterprise-wide configuration strategy and governance? Join our team and lead the design, implementation, and optimization of our CMDB landscapeWhat You'll DoLead CMDB...

  • ServiceNow Developer

    2 days ago

    Bengaluru, Karnataka, India Tesslogs IT Solutions Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Hello All,Greetings from Tesslogs,We are looking for an experienced ServiceNow Developer with strong expertise in ITSM, ITOM, IRM, and CMDB, along with relevant ServiceNow certifications, to design, develop, and maintain scalable solutions on the ServiceNow platform.Key Responsibilities:Develop and customize applications on the ServiceNow platformConfigure...

  • ServiceNow CMDB Lead

    4 days ago

    Bengaluru, Karnataka, India Connect Consultant Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    JD: Lead end-to-end CMDB design, development, and maintenance in ServiceNow. Drive Discovery and Service Mapping processes to maintain accurate and complete configuration data.Design and implement system integrations using REST/SOAP APIs, MID SERVERProvident fundHealth insurance

  • Servicenow Lead

    5 days ago

    Bengaluru, Karnataka, India Insightek Global Consulting Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job Title: ServiceNow Technical LeadLocation: BangaloreExperience: 8+ YearsEmployment Type: Full-timeAbout the Role:We are looking for an experienced ServiceNow Technical Lead to guide the design, development, and delivery of ServiceNow solutions. The ideal candidate will have strong hands-on expertise in IT Service Management (ITSM) and Configuration...

  • Noww - ServiceNow Developer - ITOM/CMDB Modules

    2 weeks ago

    Bengaluru, Karnataka, India NowWiN International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role : ServiceNow Developer ITOM and CMDB.Screening Criteria : - Immediate joiners to 7 Days. - Min 8+ Yrs Experience.Location : Bengaluru, Hybrid.Work mode : Contract 6-12 Months.Roles And Responsibilities : - Dedicated resource with technical expertise to configure and maintain the Discovery application. - Responsible for the configuration...

  • Senior ServiceNow Administrator

    2 weeks ago

    Bengaluru, Karnataka, India Dysrupit Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    JOB SUMMARY:The Senior ServiceNow Administrator will be responsible for the administration, configuration, and optimization of multiple ServiceNow instances across development, test, and production environments. This is a technically focused, hands-on role that will manage day-to-day platform operations, ensure stability and security, and drive continuous...

  • ServiceNow CMDB Developer/Lead/Architect

    2 weeks ago

    Bengaluru, Karnataka, India Capgemini Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

    Your role- Design, develop, and implement solutions using ServiceNow ITOM/CMDB modules including Demand, Project, Resource, Portfolio, timesheets and Financial Management.- Customize and configure CMDB applications to meet business requirements.- Collaborate with business analysts and stakeholders to gather and analyze requirements.- Ensure best practices...

  • ServiceNow CMDB Developer/Lead/Architect

    1 week ago

    Bengaluru, Karnataka, India Capgemini Engineering Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Your roleDesign, develop, and implement solutions using ServiceNow ITOM/CMDB modules including Demand, Project, Resource, Portfolio, timesheets and Financial Management.Customize and configure CMDB applications to meet business requirements.Collaborate with business analysts and stakeholders to gather and analyze requirements.Ensure best practices and coding...