Donor Operations Executive

6 hours ago


Marol Mumbai Maharashtra, India Aastral International Full time ₹ 18,000 - ₹ 2,16,000 per year

JOB RESPONSIBILITIES

  • Increase donor footfall through effective coordination and collaboration with Travel Facilitators, donors, internal donor coordinators, MRD teams, and doctors on a day-to-day basis.
  • Handle all donors and Travel Facilitators with professionalism, ensuring discipline, confidentiality, and a positive experience at all times.
  • Accurately document donor information during onboarding in line with compliance standards and SOPs.
  • Process and forward complete donor files to the Head Office for payment approval in a timely manner post pickup.
  • Manage donor transfers to other centers as required.
  • Share daily donor reports and updates with the Head Office.

PREFERRED WORK EXPERIENCE

  • 1–3 years of experience in Operations or Healthcare-related roles.
  • Exposure to donor coordination or clinical operations will be an added advantage.

FUNCTIONAL COMPETENCIES

  • Prior experience in a relevant operational role, ideally within clinical/healthcare operations.
  • Ability to creatively identify, engage, and build relationships with Travel Facilitators.
  • Strong collaboration skills for effective coordination with internal and external stakeholders.

BEHAVIOURAL COMPETENCIES

  • Analytical mindset with strong data-driven decision-making skills.
  • Polite, patient, and capable of managing crisis situations when required.

QUALIFICATION

  • Postgraduate Degree in Management / MBA (Marketing preferred).
  • Graduate degree in Science is preferred.

IT PROFICIENCY

  • Office 365
  • MIS Reporting

PREFERRED AGE

  • 25 – 35 Years

EXTERNAL INTERFACE

  • Donors
  • Travel Facilitators

INTERNAL INTERFACE

  • Center Staff
  • Internal Stakeholders

Job Types: Full-time, Permanent

Pay: ₹15, ₹18,000.00 per month

Benefits:

  • Provident Fund

Application Question(s):

  • Where do you reside in Mumbai?
  • Notice Period?
  • Total Years of Experience?
  • Current Salary?
  • Expected Salary?

Work Location: In person



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