Customer Relations Manager

5 days ago


Cochin, Kerala, India IR REALTORS Full time ₹ 2,00,000 - ₹ 8,00,000 per year

Company Description

IR Realtors is a Kochi-based real estate and business expansion agency specializing in
commercial and residential property solutions
. We help clients find the perfect spaces for offices, showrooms, warehouses, and investment properties ,while also supporting
brands and businesses in scaling through location and space strategy
.

Role Description

This is a
full-time
, on-site role for a Customer Relations Manager based in Kochi. The Customer Relations Manager will be responsible for building and maintaining strong relationships with clients, addressing customer queries and concerns, and ensuring high levels of customer satisfaction. The role also involves monitoring customer feedback, resolving complaints, and working collaboratively with other departments to improve the overall customer experience.

Qualifications

  • Customer Relationship Management and Customer Service skills
  • Communication, Negotiation, and Interpersonal skills
  • Problem-solving and Conflict Resolution skills
  • Experience with CRM tools and software
  • Organizational and Time Management skills
  • Ability to work collaboratively across teams
  • Bachelor's degree in Business Administration, Management, or a related field
  • Previous experience in customer-centric roles is a plus


  • Cochin, Kerala, India CSB Bank Limited Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionCSB Bank Limited is a full-service bank established in 1920 and headquartered in Thrissur, Kerala. With over 703 branches across the country, CSB offers Retail, Wholesale, and SME Banking services, serving over 2 million customers. CSB is considered a household banking brand in Kerala, covering not just urban but also semi-urban and rural...


  • Cochin, Kerala, India CareerTech Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    We are hiringPostion-Custmer Relation ManagerSalary--25-30kLocation- ErnakulamA bachelor's degree in a relevant field, such as marketing, business administration, communication, or customer relationship management.2+ years of experience in a customer-facing role.Successful record of developing and implementing customer relations strategies.Strong...


  • Cochin, Kerala, India Addon Solutions Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Building and maintaining profitable relationships with key customers.Overseeing the relationship with customers handled by your team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products in order to increase sales.Meeting with managers in the organization to plan strategically.Expanding the customer base by...


  • Cochin, Kerala, India Therefore I'm Full time ₹ 4,20,000 per year

    Develop and execute sales strategies to achieve organizational revenue goals.Identify and pursue new business opportunities and strategic partnerships.Set performance targets for the sales team and monitor achievement.Analyze market trends and competitor activities to refine sales strategies.Drive cross-selling and upselling initiatives across all business...


  • Cochin, Kerala, India DigiAcharya Pvt Ltd Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Customer Relations Executive (CRE)A Customer Relations Executive (CRE) job description typically involves managing and building strong customer relationships, handling inquiries and complaints, and ensuring customer satisfaction, often serving as the primary point of contact for customers. Here's a more detailed breakdown of the roleKey...


  • Cochin, Kerala, India SPECTRUM SOLAR POWER Full time ₹ 2,16,000 per year

    Job Title: Customer Relationship ExecutiveLocation: KochiCompany: Spectrum Solar PowerAbout UsSpectrum Solar Power is a leading provider of renewable energy solutions, dedicated to offering efficient and sustainable solar power systems to businesses and homes. We believe in building strong relationships with our customers and providing exceptional service...


  • Cochin, Kerala, India Black Onyx International L.L.C Full time ₹ 96,000 - ₹ 3,27,168 per year

    We are seeking a Customer Relation Executive to join our team. The role involves building and maintaining strong client relationships with international customers while ensuring smooth communication and effective documentation.Key Responsibilities:Handle client communication via calls, emails, and other platforms.Maintain accurate documentation and records...


  • Cochin, Kerala, India Fuselage Innovations Pvt Ltd Full time ₹ 1,80,000 - ₹ 1,92,000 per year

    Position: Customer Relations Associate - MalayalamLocation: Kochi, KeralaCompany: Fuselage Innovations Pvt LtdIndustry: DroneTech / Defence / Technology SolutionsExperience: 0–1 year (freshers may also apply)Employment Type: Full-time, PermanentAbout the RoleWe are looking for a friendly and motivated Customer Relations Associate who is fluent in Malayalam...


  • Cochin, Kerala, India Muziris Softech Pvt Ltd Full time ₹ 2,50,000 - ₹ 3,00,000 per year

    Associate - Client relations – This role is an integral part of our ERP project management team in work allocation for software developers and client management.Requirements:Minimum 6 months experience in client/ customer managementEducation : MBA (Marketing)Excellent communication skills in English is mandatoryClient handling abilityLogical thinkingMale...


  • Cochin, Kerala, India Bridgeway Group Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    Reputed CBSE Schools in Saudi Arabia are looking for Customer Relation Executives (CRE) to manage student admission leads from our offices in Cochin / Calicut offices.QualificationGraduate in any discipline (Business/Marketing preferred).Other RequirementsExcellent communication skills in English, Hindi & Malayalam (Arabic is a plus).Graduate in any...