Customer Service Representative

1 day ago


Bengaluru, Karnataka, India Spinco Biotech Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

Spinco Biotech is a leading distributor of Analytical and Life Science Instrumentation. We are committed to excellence in all aspects of our business, bringing together people, knowledge, innovation, and technology. Our goal is to provide our customers with the highest quality products and unparalleled world-class services.

Role Description

This is a full-time on-site role for a Customer Service Representative located in Bengaluru. The Customer Service Representative will handle day-to-day customer interactions, provide customer support, address customer inquiries, and ensure customer satisfaction. Key responsibilities include managing customer experiences, resolving issues promptly, and maintaining a high level of customer service.

Qualifications

  • Customer Service, Customer Satisfaction, and Customer Experience skills
  • Experience in Customer Support and Customer Service Representative roles
  • Strong verbal and written communication skills
  • Ability to multitask and manage time effectively
  • Problem-solving skills and attention to detail
  • Proficiency in using CRM software and MS Office
  • Prior experience in the life sciences or analytical instrumentation industry is a plus
  • Bachelor's degree in a relevant field is preferred


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