Customer Service Representative
1 day ago
Company Description
Kneetoes is a dynamic and innovative footwear company dedicated to providing high-quality, stylish, and comfortable footwear for all occasions. Founded in 2010, our mission is to combine cutting-edge design with exceptional craftsmanship, ensuring our customers step out in confidence and style. Our commitment to excellence has earned us a loyal customer base and numerous accolades. We prioritize quality, innovation, sustainability, and customer satisfaction in everything we do.
Role Description
This is a full-time on-site role for a Customer Service Representative located in Bengaluru. The Customer Service Representative will be responsible for addressing customer inquiries, resolving issues, and providing information about our products and services. The individual will handle customer complaints, provide appropriate solutions, follow up to ensure resolution, and maintain a high level of professionalism and customer satisfaction.
Qualifications
- Customer Service, Customer Support, and Customer Experience skills
- Proficient in ensuring Customer Satisfaction
- Excellent communication and interpersonal skills
- Ability to work efficiently in a fast-paced environment
- Experience in the retail or footwear industry is a plus
- Bachelor's degree or equivalent experience
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