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Customer Service Representative

2 weeks ago

Bengaluru, Karnataka, India Al Fahad Enterprises Full time ₹ 3,00,000 - ₹ 6,00,000 per year

This is a full-time on-site role for a Customer Service Representative in Bangalore. The Customer Service Representative will be responsible for handling customer inquiries, providing support, ensuring customer satisfaction, and enhancing customer experience by resolving issues effectively. Daily tasks include answering calls, responding to emails, troubleshooting problems, and maintaining accurate records of customer interactions.

Qualifications

  • Customer Service, Customer Experience, and Customer Satisfaction skills
  • Customer Support and Customer Service Representatives skills
  • Excellent communication skills in Hindi and English
  • Strong problem-solving abilities and attention to detail
  • Ability to work independently and manage time effectively
  • Experience with CRM software is a plus
  • Bachelor's degree in a relevant field is preferred