Hotel Reservation Executive

1 week ago

Puducherry, Puducherry, India purple resort Full time ₹ 12,00,000 - ₹ 25,00,000 per year

Job Description for Hotel Reservation Executive

Job Title: Hotel Reservation Executive

Location: Puducherry

Hours: Fulltime

About Company: Purple Resort

Summary

A hotel reservation executive manages guest bookings, handling inquiries, processing reservations, and ensuring accurate room availability via phone, email, and online platforms.

Roles and Responsibilities

· Include inputting reservation details into booking systems.

· Managing modifications and cancellations of Booking Details.

· Processing payments

· Coordinating with other hotel departments to ensure a smooth guest experience.

· Handle all incoming reservation requests

· Accurately input guest details and reservation information into the hotel's Property Management System (PMS).

· Provide information on room availability, rates, packages, and hotel amenities, ensuring excellent customer service and a seamless booking experience.

· Employ cross-selling and upselling techniques to promote additional travel services or room upgrades to maximize revenue.

Essential Skills

· Address guest inquiries, resolve booking discrepancies, and troubleshoot any issues that arise during the reservation process.

· Maintain accurate and detailed records of customer information and reservations.

· Ability to provide outstanding customer service and a positive guest experience

· Excellent verbal and written communication skills to interact effectively with guests and colleagues.

· Strong organizational and multitasking abilities to manage various booking requests efficiently.

Experience

  • Total work: 4 years (Required)
  • Hotel Industry: 4years (Required)
  • Travel Industry: 3years

Qualification

Must be Graduate

· Bachelor's degree in hospitality or tourism is preferred

OR

· 3 to 5 years related field experience is often preferred

Job Type: Full-time

Pay: ₹12, ₹25,000.00 per month

Application Question(s):

  • How Many Years of Room Reservation Experience do you have ?

Experience:

  • Hotel management: 3 years (Preferred)
  • Hotel: 2 years (Preferred)

Language:

  • English (Preferred)

Location:

  • Puducherry, Puducherry (Preferred)

  • Hotel Receptionist

    6 days ago

    Puducherry, Puducherry, India Sadhisha Homes Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    Job Title: Experienced Hotel Receptionists – Office WorkLocation: PondicherryJob Type: Full-Time | In-OfficeExperience Required: Minimum 1 year in hotel reception or customer-facing rolesNote: Female Candidates OnlyJob Description:We are seeking experienced Hotel Receptionists to join our welcoming team. The ideal candidates will have excellent...

  • Front Office Executive

    6 days ago

    Puducherry, Puducherry, India HOTEL LE ROYAL PARK Full time ₹ 1,56,000 - ₹ 2,04,000 per year

    Location: Le Royal ParkDepartment: Front Office / Guest ServicesReports To: Front Office Manager / Duty ManagerEmployment Type: Full-TimePreferred Male candidate-Rotational shift (Night and Day Shift)Job Summary:We are seeking a friendly, professional, and customer-focused Front-End Assistant to join our front office team. The ideal candidate will be the...

  • Front Office Associate

    1 week ago

    Puducherry, Puducherry, India MBRS HOTEL PRIVATE LIMITED Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    **CompanyVilla Shanti**Role DescriptionThis is a full-time on-site role for a Front Office Associate at MBRS HOTEL PRIVATE LIMITED, located in Puducherry. The Front Office Associate will be responsible for managing receptionist duties, answering phone calls with proper etiquette, performing check-ins, and providing excellent customer service. Additional...

  • Hotel Cook

    6 hours ago

    Puducherry, Puducherry, India Sadhisha Homes Full time ₹ 1,92,000 - ₹ 2,88,000 per year

    Hotel Cook Job Description – Purple Resorts, AurovillePurple Resorts in Auroville is seeking a dedicated and experienced Cook to join our culinary team. The ideal candidate is passionate about creating delicious dishes, possesses strong culinary skills, and thrives in a fast-paced hospitality ResponsibilitiesPrepare and execute a variety of menu items...

  • Front Office Associate

    4 days ago

    Puducherry, Puducherry, India Villa Shanti Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    A Front Office Associate's job involves managing the front desk, acting as the first point of contact for clients or guests, and ensuring a positive and professional experience by handling check-ins/outs, managing inquiries, coordinating with other departments, and maintaining the reception areaRoles & responsibilities:Guest/Client Interaction: Greet and...

  • Senior Executive – Housekeeping

    2 weeks ago

    Puducherry, Puducherry, India HOTEL LE ROYAL PARK Full time ₹ 1,56,000 - ₹ 2,16,000 per year

    Senior Executive – HousekeepingDepartment: HousekeepingReports To: Housekeeping Manager / Executive HousekeeperJob SummaryThe Senior Executive – Housekeeping is responsible for supervising daily housekeeping operations, ensuring the highest standards of cleanliness, hygiene, and guest satisfaction are maintained across all guest rooms, public areas, and...

  • Steward

    2 weeks ago

    Puducherry, Puducherry, India HOTEL LE ROYAL PARK Full time ₹ 1,32,000 - ₹ 1,80,000 per year

    Job Title: StewardDepartment: Food & Beverage Service / Kitchen StewardingReporting to: Stewarding Supervisor / Executive ChefJob Summary:The Steward is responsible for maintaining cleanliness, hygiene, and order in the kitchen and service areas. Ensures all kitchen utensils, dishes, cutlery, and equipment are properly cleaned, sanitized, and stored....

  • Human Resource Executive

    1 hour ago

    Puducherry, Puducherry, India Achariya Group Of Institutions Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Specific hotel brand or category** (e.g., 3-star, 5-star, resort, business hotel*Job Title:* HR Executive / HR Officer*Department:* Human Resources*Location:* Puducherry*Experience:* 2 5 Years (Preferably in Hotel / Hospitality Industry)*Qualification:* MBA / PGDM in HR or equivalent*Job Summary:*The HR Executive will oversee the daily HR operations of the...

  • Front Office Supervisor

    2 weeks ago

    Puducherry, Puducherry, India Parambara Full time ₹ 72,000 - ₹ 1,44,000 per year

    We are seeking a friendly, professional, and organised Hotel supervisor/ Front office supervisor to join our team. This role is ideal for someone who thrives in a fast-paced environment, enjoys interacting with guests, and has a passion for providing excellent customer service.Responsibilities:Greet guests warmly and ensure a smooth check-in and check-out...

  • Senior Finance Executive

    1 week ago

    Puducherry, Puducherry, India Sadhisha Homes Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Job Description for Senior Finance ExecutiveJob Title: Senior Finance ExecutiveLocation: PuducherryHours: FulltimeAbout Company: Sadhisha Homes LimitedSummaryWe are looking for a qualified construction OR Hotel finance Executive. Manage the financial records and transactions of the project. They handle accounting and financial reporting, and often assist in...