Manager / Senior Manager – Learning & Development (L&D) - Training Medical Coding & US Healthcare Payment Integrity

About CoverSelf:
CoverSelf empowers US healthcare payers with a truly next-generation, cloud-native, holistic, and customizable platform designed to prevent and adapt to the ever-evolving inaccuracies in healthcare claims and payments. By reducing complexity and administrative costs, we offer a unified, healthcare-dedicated platform backed by top VCs like BeeNext, 3One4 Capital, and Saison Capital.

Position Overview:
This
Manager / Senior Manager – Learning & Development (L&D)
role at CoverSelf is a fantastic opportunity for a seasoned professional passionate about
Medical Coding and US Healthcare Payment Integrity
. Based in
Jayanagar, Bangalore
, you'll be joining a rapidly growing HealthTech company focused on revolutionizing US healthcare payment integrity through a next-gen, cloud-native platform.

Why This Role is for You:
At CoverSelf, you won't just be delivering training; you'll be building a future-ready L&D function from the ground up. This means leading the charge on:

• Pioneering Medical Coding & Payment Integrity Training: Design and deliver cutting-edge programs on claim lifecycle, fraud/waste/abuse (FWA), overpayment recovery, and critical compliance standards like HIPAA, ICD-10, CPT, and HCPCS Level II. You'll engage learners with real-world case simulations and hands-on coding practice.
• Driving AI-Enabled Learning: Be at the forefront of integrating AI tools to accelerate content creation, documentation, and learning analytics. You'll train employees on effective AI usage, fostering a culture of innovation.
• Shaping Learning Infrastructure: Lead the end-to-end setup and administration of our Learning Management System (LMS), creating structured learning paths and dashboards that drive employee growth.
• Strategic Upskilling & Development: Proactively identify skill gaps with business leaders and orchestrate impactful upskilling programs, bringing in the best industry trainers.
• Impactful Onboarding: Design and deliver standardized induction and On-the-Job Training (OJT) programs, ensuring a smooth and effective transition for all new hires.

Who We're Looking For:
We're seeking a dynamic individual with:

• 10+ years (Manager) / 13+ years (Senior Manager) in L&D or Medical Coding Training.
• A strong Medical/Life Science background (MBBS, BDS, BSN, B.Pharm, M.Pharm, PharmD, Life Science Degree).
• Mandatory certifications such as CPC, CPMA, COC, CIC, CPC-P, CCS or other AHIMA/AAPC certifications. Specialty coding certifications are a significant plus.
• Proven experience with LMS setup and content development.
• Deep expertise in Medical Coding & Billing methodologies (CPT, ICD, LCD/NCD, PTP, NCCI edits, modifiers).
• A solid understanding of Payment Integrity concepts and Denials Management.
• Experience leveraging AI tools and strong prompt writing skills.
• Excellent instructional design, documentation, and communication abilities.

Work Location:
Jayanagar - Bangalore.

Work Mode:
Work from Office.

Benefits

• Best-in-class compensation.
• Health insurance for Family.
• Personal Accident and Life Insurance.
• Friendly and Flexible Leave Policy.
• Certification and Course Reimbursement.
• Medical Coding CEUs and Membership Renewals.
• Health checkup.
• And many more

Additional Information
At CoverSelf, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.