Advisor Contact Centre

Company OverviewSir H. N. Reliance Foundation Hospital and Research Centre is a 345-bed, multi-specialty tertiary care hospital that excels in various medical disciplines, from cardiac to neurosciences. Strategically located in Mumbai, Maharashtra, it adheres to international standards and is renowned for its cutting-edge medical technology and commitment to...

Contact Centre Manager to lead outsourced partner ops across call centre & social media. Drive SLA adherence, cost governance, escalations & CX. Champion Training & Quality to boost CSAT, FCR & seamless alignment with AMC & field service teams Required Candidate profile8–12 yrs exp in contact centre/customer service ops with proven expertise in...

Job Title:We are seeking a skilled professional with expertise in Genesys Cloud and AWS Connect to join our team.Key Responsibilities:Optimize customer journeys through innovative UI/UX solutions and process improvements.Develop and implement customer experience strategies using contact centre technologies.Map, analyze, and improve customer journeys using...

We are seeking an exceptional individual to fill the role of Contact Centre Representative, a position that requires strong communication skills and the ability to handle customer inquiries with professionalism.As a Contact Centre Representative, you will be responsible for handling incoming calls, responding to customer queries or complaints in a timely and...

1.Hiring BPO Voice Process Advisors for a full-time work-from-home role. 2.Candidates must have their own laptop or desktop with a stable internet connection. 3.Responsibilities include handling outbound voice calls, resolving customer issues. 4.Strong verbal communication in Punjabi & Hindi mandate, English functional . 5.Prior voice process experience is...

Customer Capitalis at the forefront of providing innovative Product as a Service- solutions, tailored to meet the needs of large enterprises. We specialize in creating commerce platforms— including shopping, travel, and deals—that are seamlessly integrated with loyalty programs to serve the end customers of our clients.As a funded company founded by...

Lead Contact Centre OperationsWe are seeking an experienced professional to lead our contact centre operations, focusing on delivering exceptional customer experiences across all touchpoints.The ideal candidate will oversee the end-to-end operations of a high-performance, customer-centric contact centre, driving transformation initiatives and strategic...

Aviation Customer Service Representative OpportunityAt our dynamic contact centre in Ahmedabad, India, we offer a unique chance to grow and thrive in the aviation industry.As an Aviation Customer Service Representative, you will play a vital role in delivering exceptional service across multiple communication channels, including telephone, email, and web...

Centre Leadership PositionWe are seeking a Centre Director to lead our team in a dynamic environment. As a Centre Director, you will be responsible for the overall operations of the centre, overseeing the team, and ensuring high-quality customer service.Main Responsibilities:Accountable for entire Centre Operations and leading the teamResponsible for...

Position Summary: We are seeking a German Speaking Specialist with 1–3 years of experience in voice-based customer support to join our dynamic Contact Centre team. The ideal candidate will possess strong communication skills in both German (B2 level or higher) and English, with a demonstrated ability to manage customer interactions across voice, email,...