Contact Centre Representative

5 days ago

Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 1,50,000 - ₹ 28,00,000

We are seeking an exceptional individual to fill the role of Contact Centre Representative, a position that requires strong communication skills and the ability to handle customer inquiries with professionalism.

As a Contact Centre Representative, you will be responsible for handling incoming calls, responding to customer queries or complaints in a timely and efficient manner, and escalating priority issues when necessary.

You will also be required to maintain accurate records of customer interactions and provide product or service-related information to customers.

In addition, you will work closely with other departments to resolve customer complaints and ensure customer satisfaction.

This is a challenging yet rewarding role that offers opportunities for growth and development in a dynamic and supportive team environment.

We are looking for someone who is:

  • Friendly and approachable
  • Able to multitask and prioritize tasks effectively
  • Possesses excellent communication and problem-solving skills
  • Has a positive attitude and can work well under pressure

In return, we offer a competitive salary and benefits package, including:

  • Opportunities for career advancement and professional development
  • A supportive and collaborative team environment
  • A comprehensive benefits package, including health insurance, paid time off, and retirement savings plan

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

Please note that all applications must be submitted through our website, and we regret that only shortlisted candidates will be contacted.

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