Customer Service Manager

2 weeks ago

Bhubaneshwar, Odisha, India Creative Era Full time ₹ 4,00,000 - ₹ 6,00,000 per year

1- Act as the primary point of contact for clients during the event planning and execution process.

2- Conduct meetings with clients to understand their event requirements, expectations, and preferences.

3- Build and maintain strong client relationships through effective communication.

4-Collaborate with internal teams (production, design, finance) to ensure client needs are met.

5-Provide clear and detailed briefs to the production team based on client requirements.

6-Assist in the development and delivery of presentations showcasing event proposals and ideas.

7-Coordinate with the production team to oversee on-site event execution.

8-Support the preparation of quotations and assist in managing client budgets.

9- Ensure timely delivery of supporting materials (e.g., photos, samples) required by clients.

Monitor the successful delivery of events to meet or exceed client expectations.

REQUIREMENTS:

1-Bachelor's degree in Event Management, Marketing, Business, or any management related field.

2-Proven experience in client servicing within the event management sector.

3-Freshers are also welcome.

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