Customer Sales and Support Executive

2 days ago

Bhubaneshwar, Odisha, India MedicalCertificate Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Job Title:
Customer Sales & Support Executive / Manager – Customer Sales & Support

Company:

Location:
On site (Bhubaneswar)

Employment Type:
Full-time

About Us:

is India's trusted online platform for quick, genuine, and hassle-free medical certificates. We're expanding our team and looking for motivated individuals who can handle customer interactions and sales effectively from home.

Position 1: Customer Sales & Support Executive (0–2 years)

Responsibilities:

  • Handle customer queries through calls, WhatsApp, and chat.
  • Explain services, pricing, and process to customers.
  • Convert leads into successful sales.
  • Maintain follow-ups and ensure customer satisfaction.
  • Keep records of interactions and feedback.

Requirements:

  • 0–2 years of experience in telesales, customer support, or similar.
  • Excellent communication in English & Hindi.
  • Basic computer and internet knowledge.
  • Self-motivated and target-driven.

Position 2: Manager – Customer Sales & Support (2+ years)

Responsibilities:

  • Lead and mentor the sales & support team.
  • Monitor performance and achieve monthly targets.
  • Handle escalated customer issues and resolve efficiently.
  • Provide training and feedback to team members.
  • Prepare performance and sales reports.

Requirements:

  • Minimum 2 years of experience in sales, customer service, or team management.
  • Strong leadership and communication skills.
  • Proficiency in English & Hindi.
  • Ability to manage a remote team.

Perks & Benefits:

  • Incentive-based earnings
  • Supportive, growth-oriented team
  • Opportunity to work with a leading digital healthcare platform

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