Customer Success Executive

1 week ago


Gurgaon, Haryana, India PICKYOURHIRE Full time ₹ 34,80,000 - ₹ 38,40,000 per year

Customer Success Associate

Work Mode:
Work From Office

Location:
Gurugram, Haryana

Salary:
₹3.48 LPA – ₹3.84 LPA

Shift:
Rotational Shifts (Male & Female)

Cab Facility:
Available

About the Role

We are hiring for Customer Success Associate for one of our esteemed clients. This role involves supporting international customers, resolving their queries, and ensuring a seamless customer experience.

Key Responsibilities:

  • Provide customer assistance and issue resolution for international clients.
  • Handle end-to-end resolution of queries with high accuracy.
  • Document customer interactions effectively in the system.
  • Ensure excellent customer experience through proactive support.

Required Skills:

  • Excellent communication skills (top-notch English proficiency).
  • No Mother Tongue Influence (MTI) or Regional Tongue Influence (RTI).
  • No grammatical or pronunciation errors.

Qualifications & Experience:

  • Education: Tech Graduate (any technical discipline).
  • Experience: Minimum 1 year in international technical voice process (preferred).
  • Freshers with excellent communication skills can also apply.
  • Language Proficiency: C1 in English Language.

Interview Process:

  1. HR Round
  2. Operations Round
  3. Versant Round


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