Pricing and Customer Service Executive

1 day ago


Navi Mumbai, Maharashtra, India Aastral Global Full time ₹ 3,00,000 - ₹ 4,00,000 per year

Job Profile: Pricing cum Customer Service Executive

Position Overview:

We are looking for a detail-oriented and proactive Pricing cum Customer Service Executive with strong knowledge of Incoterms and advanced graphical/analytical skills. The role involves preparing competitive freight quotations, supporting customers throughout the shipment cycle, and analyzing pricing trends using data visualization tools.

Key Responsibilities:

Obtain freight rates from shipping lines, airlines, transporters, and overseas agents.

Prepare accurate, competitive, and timely quotations as per customer requirements.

Apply expert understanding of Incoterms to advise customers on responsibilities, risks, and costs.

Maintain and update rate sheets, carrier contracts, and cost comparison charts.

Act as the key point of contact for customer queries on pricing, shipments, and documentation.

Coordinate with operations, documentation, and overseas agents to ensure smooth execution of shipments.

Provide pre- and post-shipment support, including tracking and issue resolution.

Manage escalations and ensure high service standards.

Build strong relationships with clients, carriers, and overseas partners.

Ensure compliance with international trade rules, Incoterms, and company policies.

Support the sales team with pricing strategies and customer presentations.

In-depth knowledge of Incoterms 2020 and global trade practices.

Strong analytical and graphical skills (MS Excel, PowerPoint, dashboards).

Excellent communication and customer service skills.

Good negotiation skills with carriers and agents.

Ability to multitask and work under deadlines.

Graduate in Commerce, Logistics, Supply Chain, or related field.

2–5 years' experience in pricing and customer service within freight forwarding.

Proficiency in MS Excel (advanced functions & visualization) and logistics software.

Job Types: Full-time, Permanent

Pay: ₹300, ₹400,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person


  • Pricing executive

    6 days ago


    Mumbai, Maharashtra, India Allied Shipping and Logistics Pvt. Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAllied Shipping & Logistics Pvt. Ltd. is engaged in all aspects of shipping and international transportation to ensure that the supply chain operates as efficiently as possible while generating the highest level of customer satisfaction. As an NVOCC, the company maintains close relationships with major carriers and offers competitive rates...

  • Pricing Executive

    16 hours ago


    Navi Mumbai, Maharashtra, India Austral International Co. Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Job Title:* Executive – NVOCC & Pricing*Location:* Navi Mumbai*Experience Required:* Minimum 1 Year*Job Responsibilities:** Handle day-to-day NVOCC operations including booking, documentation, and coordination with shipping lines and agents.* Manage pricing activities such as rate negotiation with carriers, agents, and vendors.* Prepare and maintain...

  • Pricing Executive

    6 days ago


    Navi Mumbai, Maharashtra, India SC Lines Shipping & Logistics Pvt Ltd. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

           Prepare Freight Quotations: Analyse and prepare tailored freight pricing (FCL /LCL /REEFER/SPECIAL equipment) for export/import shipments.       Liaise with Carriers & Partners: Handle spot rate requests and liaise with shipping lines.       Pricing Strategy Support: Work with the team to develop pricing strategies that meet...


  • Navi Mumbai, Maharashtra, India Capgemini Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job Description:Responsible for Pricing of RFPs, RFI's, RFQ's & Proactive Bids Formulation of complete commercial framework, providing business case insights, customization of pricing model from customer perspective viz Resource based, Outcome based, Output based, Gain share etc Need to coordinate with various teams for getting final and optimize inputs....


  • Navi Mumbai, Maharashtra, India Total Group Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesclient feedback for continuous improvement of services and pricing strategiesDeveloped pricing options and negotiate terms for agreementsClosed deals by confidently addressing client concernsIdentify marketing strategies to increase profitsPerform competitor analysis on similar products and servicesPreferred candidate profile Send...


  • Navi Mumbai, Maharashtra, India Miracle HR Solution Pvt. Ltd. Full time ₹ 70,00,000 - ₹ 1,50,00,000 per year

    Job Description Assistant Manager Pricing (Freight Forwarding) Vacancy Job Title: Assistant Manager Pricing (Freight Forwarding)Gender Preference: MaleNumber Of Vacancy: 1Industry Area: LogisticsKey Skills: Pricing, Freight Forwarder, SeaQualification: Bachelors or masters degreeSalary (Per Annum): 7 toWork Experience: 8 yearsJob Requirement Key...

  • Pricing Executive

    6 days ago


    Mumbai, Maharashtra, India HR Orb Consultancy LLC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the Company:Our client is a prominent freight forwarding, logistics, and supply chain solutions provider headquartered in Mumbai, India. Driven by a clear and focused vision, the company is committed to its strategic growth and aims to be a leading provider of integrated logistics solutions. It continues to expand and solidify its presence as a global...

  • Pricing Executive

    24 hours ago


    Mumbai, Maharashtra, India Client of sureevents Full time ₹ 12,30,690 - ₹ 40,82,550 per year

    Pricing ExecutiveWork Location: MumbaiExperience Required: 3–5 yearsKey Responsibilities:Analyze pricing data and support financial modelingDevelop and implement pricing strategiesCoordinate with internal teams and stakeholders for pricing decisionsEnsure accuracy and attention to detail in all pricing activitiesSkills and Competencies Required:Strong...


  • Navi Mumbai, Maharashtra, India Connect Full time ₹ 3,60,000 - ₹ 7,20,000 per year

    Job Role: Customer Service Executive - Yes Bank (Inbound Process)Location: Kasarwadawali, Thane (w)Shift: Day Rotational Shifts / Rotational Week Off Salary: 18, ,000 (In-hand) + IncentivesTransportation: Pick-up and drop facility available from Thane StationJob Description:We are hiring Customer Service Executives for a reputed banking process (Yes Bank)....

  • Payments Pricing

    1 week ago


    Mumbai, Maharashtra, India JPMorganChase Full time US$ 1,50,000 - US$ 2,00,000 per year

    JOB DESCRIPTIONJob TitlePricing Associate – Sr. Associate – Payments Pricing (CIB TS Pricing Desk)Short DescriptionJoin the team that is driving market strategy for one of the most innovative banks.Position Description:The J.P. Morgan Payments Pricing is responsible for analysis used to drive strategic pricing decisions and the development of tools used...