Cluster Operations Lead

3 days ago


Pune, Maharashtra, India JLL Full time ₹ 12,00,000 - ₹ 36,00,000 per year

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Key Responsibilities:Cluster Operations ManagementSupervise day-to-day facility operations across all bank branches/sites in the assigned cluster.Ensure uninterrupted services including housekeeping, security, technical maintenance, and vendor operations.Compliance ManagementEnsure 100% statutory compliance across all sites.Regularly audit documentation, licenses, and permits as per client and legal requirements.Conduct site audits and coordinate with vendors for timely renewals of statutory documents like fire NOC, lift license, DG set permissions, etc.Vendor ManagementMonitor vendor performance, deployment, and billing.Conduct periodic vendor reviews and take corrective actions when required.Validate vendor invoices and service quality against SLAs.Branch Visits as per scheduleClient Relationship & ReportingAct as a single point of contact (SPOC) for the client for operational issues within the cluster.Attend periodic client meetings to review operations, compliance status, andLocation: On-site –Pune, MHScheduled Weekly Hours:48If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.



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