Customer Service Representative

Job Title: Customer Retention ExecutiveRoles & Responsibilities:-Answer questions about products or the companyAsk questions to understand customer requirements and close the queryDirect prospects to the field sales team when neededEnter and update customer information in the databaseTake and process orders in an accurate mannerHandle grievances to preserve...

Internal Job Title:Service Engineer - After Sales Service - 2 Year Fixed Term ContractBusiness:Lucy Electric India Pvt. Ltd.Location:Based in Bhubaneshwar, Odisha (Cover East Region)Job Reference No:4113As a Service Engineer you will ensure the customer satisfaction in Eastern Region of India by providing timely after sales service and support. You will also...

Key Result Areas1) Service delivery and Customer satisfaction.2) Authorized Service Provider (ASP) and Wholesale Dealer (WD) Management3) Revenue Generation and working capital management.4) IT Systems Usage and Training5) Warehouse activities, viz. categorization, D3 conversion and spares stock control and complianceJob DescriptionThe incumbent would be...

Responsibilities:Manage service team & resources effectivelyEnsure customer satisfaction through timely resolutionsOversee after sales services & warrantiesOrganize team schedules, prioritize urgent requests, and maintain smooth workflow.Provident fund

Roles and ResponsibilitiesConduct regular audits to identify areas for improvement and implement corrective actions to maintain high-quality products and services.Collaborate with cross-functional teams to develop process improvements, reduce defects, and enhance customer satisfaction.Analyze data from various sources to track key performance indicators...

About UsSJ Environmental Solution is a growing organization dedicated to providing innovative and sustainable solutions in wastewater treatment, sewage treatment, effluent treatment, and environmental management. We focus on quality, compliance, and customer satisfaction through expert services and advanced technologies.Role OverviewWe are looking for a...

Responsible for installation, maintenance, and troubleshooting of packaging machines. Provide technical support, conduct demos, and ensure customer satisfaction. Assist sales team with product knowledge and post-sale service coordination.

As a Client Service Associate at Krishnapal Singh Company, you will have the exciting opportunity to interact with clients, providing exceptional customer service and support. Your proficiency in MS-Office, MS-Excel, MS-PowerPoint, and English (both spoken and written) will be essential in ensuring smooth communication and efficient service delivery.Key...

Responsibilities:* Manage customer queries via phone, email & chat* Resolve issues promptly & professionally* Collaborate with teams for process improvements* Maintain high NPS scores through exceptional serviceHealth insuranceProvident fundAnnual bonus

The Customer Relationship Manager will be responsible for building and maintaining strong, long-term relationships with clients to ensure high levels of satisfaction, loyalty, and business growth. Success in this role looks like consistently enhancing client experiences, resolving issues proactively, and turning relationships into long-term partnerships....