Customer Service Representative

6 days ago


Bhubaneshwar, Odisha, India Protrainy Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title:
Customer Service and Product Executive

Company:
Protrainy

Location:
Patia, Bhubaneswar (Work from Office)

Employment Type:
Full-Time

About Protrainy

Protrainy is a growing EdTech and training solutions company, focused on delivering high-quality professional training programs for corporates, colleges, and individuals. We specialize in upskilling talent in the
construction and engineering domain
and bridging the gap between academia and industry.

Responsibilities:

  1. Research and Analysis: Conduct research on various topics related to civil engineering, construction, and infrastructure development.

  2. Content Creation: Develop high-quality content, including articles, blog posts, and social media posts, to support our marketing and product development efforts.

  3. Data Collection and Analysis: Gather and analyze data on market trends, customer needs, and competitor activity to support product development and marketing strategies.

  4. Product Development Support: Provide technical support to our product development team, including reviewing product designs, providing feedback, and suggesting improvements.

  5. Collaboration: Work closely with cross-functional teams, including marketing, sales, and product development, to ensure alignment and effective communication.



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