Sales and Customer Service Coordinator | FINJO N1014

2 weeks ago

Mumbai, Maharashtra, India FinJo Full time ₹ 8,00,000 - ₹ 12,00,000 per year

Responsibilities:

● Responsible for coordinating activities related to sales and customer service on clients'

accounts

● Ability to communicate effectively with both business and technical contacts

● Identifying, qualifying, and securing business opportunities

● Creating a sales pipeline while working on pre-identified accounts

● Ability to handle sales requests from clients on phone/ email/or on-site.

● Maintaining existing customer relationship management

● Helping new customers to pick the plan that works best for their business.

● Answering potential client questions and follow-up calls

● Helping to upgrade existing customers to newer plans to fit their requirements

● Meeting or exceeding annual sales goals.

Skills Required:

● Comfortable making calls and talking to new people.

● Excellent verbal and written communication skills, the ability to call, connect and interact with

clients

● Persuasive and goal-oriented

● Possesses an energetic, outgoing, and friendly demeanor

● Eager to expand the company with new sales, clients, and territories

● Self-motivated and self-directed

● Able to multitask, prioritize, and manage time efficiently

● In-depth understanding of company services and their position in the industry

● Able to work accurately under stress and pressure to meet competing deadlines

● Excellent analytical and time-management skills

● Tenacity to handle rejection and continue with a positive attitude when reaching the next

potential client

● Ability to work independently or as an active member of a team

● Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and

Excel).

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