Customer Relationship Manager

5 hours ago

Delhi, Delhi, India Motif Electric Limited Full time ₹ 1,50,000 - ₹ 3,00,000 per year

Job Description : Customer Relationship Manager & General Administration

Overview

We are looking for a proactive and professional candidate to manage Customer Relationships and General Administration. The role involves calling and following up with customers via phone and WhatsApp, maintaining strong client relationships, ensuring satisfaction, and supporting day-to-day office operations.

Key Responsibilities

Make regular calls and WhatsApp follow-ups with customers to ensure satisfaction and resolve queries.

Act as the primary contact for clients and provide timely support.

Maintain accurate customer records and reports using CRM tools.

Support administrative tasks including documentation, data management, office coordination, and travel/meeting arrangements.

Assist HR/Admin team in maintaining basic office and employee records.

Skills & Qualifications

Graduate/Diploma in Business/Administration/Marketing.

Experience in customer relationship management, customer calling, or administration.

Good English communication skills (verbal & written).

Strong mathematical ability for reports and office calculations.

Proficiency in MS Office and CRM tools.

Strong organizational, multitasking, and problem-solving abilities.

Personal Attributes

Presentable, reliable, and detail-oriented.

Positive attitude with a customer-service mindset.

Role: Office Admin

Industry Type: Electrical Equipment

Department: Administration & Facilities

Employment Type: Full Time, Permanent

Role Category: Administration

Education

UG: Any Graduate

Key Skills

Skills highlighted with '' are preferred keyskills

Good Communication In English

good math

Customer Support

Office Administration Coordination

Front Office Client Servicing Documentation Customer Care Back Office Operations English Language Strong Communication Skills

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Work Location: In person

Speak with the employer

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