Customer Relationship Manager

21 hours ago

Delhi, Delhi, India Floatex Solar Full time ₹ 4,00,000 - ₹ 12,00,000 per year

  1. Building and maintaining strong, long-term relationships with customers.

  2. Acting as the primary point of contact for client queries, concerns, and escalations

  3. Monitoring customer satisfaction and addressing service gaps proactively.

  4. Maintaining accurate customer records, reports, and communication updates in CRM software.

  5. Understanding customer needs and requirements to ensure timely and successful delivery of solutions.

  6. Identifying opportunities for upselling and cross-selling to existing clients

  7. Payment follow-up and direct communication with the client

  8. Developing and implementing strategies for building customer relationships and improving customer satisfaction

  9. Managing customer complaints and resolving them in a timely and efficient manner
  10. Collaborating with the sales team to identify new customers and to win back former customers
  11. Collecting and analysing customer feedback to identify areas for improvement and to develop new strategies for meeting customer needs
  12. Overseeing the relationship with customers handled by your team
  13. Planning and managing communication campaigns to engage customers
  14. Identifying and implementing opportunities for upselling and cross-selling
  15. Coordinating with other teams to ensure consistency in customer interactions and to streamline the customer experience
  16. Monitoring and reporting on customer satisfaction metrics
  17. Maintaining a comprehensive understanding of the organizations products or services to provide accurate information to customers

  • Customer Relationship Manager

    5 days ago

    Delhi, Delhi, India Motif Electric Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description Customer Relationship Manager & General Administration (Married Female Candidate)OverviewWe are looking for a proactive and professional married female candidate to manage Customer Relationships and General Administration. The role involves calling and following up with customers via phone and WhatsApp, maintaining strong client...

  • Customer Relationship Manager

    3 days ago

    Delhi, Delhi, India HR Creations Full time ₹ 14,40,000 - ₹ 19,20,000 per year

    Position OverviewWe are seeking an experienced and customer-centric Customer Relations Manager (CRM) to lead and enhance our client experience strategy. The ideal candidate will build and nurture long-term relationships with high-value customers, ensure seamless service delivery, and drive customer loyalty and retention across all touch points.Key...

  • Customer Relationship Manager

    5 days ago

    Delhi, Delhi, India Motif Electric Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for a proactive and professional married female candidate to manage Customer Relationships and General Administration. The role involves calling & following up with customers via phone and WhatsApp.

  • Customer Relationship Management Specialist

    3 days ago

    Delhi, Delhi, India Capital Athena official Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionCapital Athena, part of Capital Group, is a dynamic real estate company established in 2010. With a commitment to meeting global construction standards, the company is known for leveraging advanced technologies, bold designs, and precision engineering to create landmark residential and commercial properties. The organization is deeply...

  • Customer Relationship Management

    6 days ago

    Delhi, Delhi, India Binny Wads Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Follow up with customers for payments.Coordinate with clients.Resolve any delivery-related issues or delays promptly.Build strong relationships with customers through soft-spoken and polite communication.

  • Customer Relationship Manager

    2 weeks ago

    Delhi, Delhi, India Flora Steels Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Build strong relationships with customers.Act as the primary point of contact for queries, complaints, etcCommunicate updates, offers, and services to existing customers.Regularly follow up with clientsMaintain accurate customer recordsOffice cab/shuttleAnnual bonusReferral bonusMobile bill reimbursements

  • Customer Relationship Management Executive

    3 days ago

    Delhi, Delhi, India Ruhe Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Location : Netaji Subhash Place (New Delhi)Website : Company DescriptionRuhe, founded in 2020 by Kapil Gupta, is India's largest digital brand in the kitchen and bathroom fittings industry. all proudly Made-In-India, Ruhe offers a user-friendly online shopping experience at The company prioritizes customer convenience and trust, providing a seamless...

  • Customer Relationship Management Executive

    3 days ago

    Delhi, Delhi, India Gargee Designer's Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Client Relationship Management.Location: GARGEE DESIGNER'S,Shop No. 3, Community Centre, Near Surya Hotel, New Friends Colony, New Delhi, Delhi Timings: 11:00 AM – 07:30 PM, 6 days a week,Weekly off- Tuesdays.Experience: 1-2  Years in the Ethnic wearReporting To: Creative Director and Managing Director.Note- No work from home allowed.Salary: 20k-25.About...

  • Customer Relationship Management Manager

    1 day ago

    Delhi, Delhi, India Acro HR Solutions Full time

    Job Description (Japan Desk - Associate)LocationNew Delhi, India (Aerocity Office)Position SummaryAs part of the Japan Desk team, you will manage relationships with Japanese corporate clients (local subsidiaries) and mobility-related customers, supporting the proposal and execution of financial solutions centered on leasing and loans. You will collaborate...

  • Customer Relationship Manager

    6 days ago

    Delhi, Delhi, India DK Pageant Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Responsibilities:Manage client relationships through effective communication and issue resolutionDrive sales growth by identifying new business opportunitiesSales incentivesPerformance bonus