Customer Relationship Manager

15 hours ago

Delhi, Delhi, India Motif Electric Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job Description Customer Relationship Manager & General Administration (Married Female Candidate)

Overview

We are looking for a proactive and professional married female candidate to manage Customer Relationships and General Administration. The role involves calling and following up with customers via phone and WhatsApp, maintaining strong client relationships, ensuring satisfaction, and supporting day-to-day office operations.

Key Responsibilities

  • Make regular calls and WhatsApp follow-ups with customers to ensure satisfaction and resolve queries.
  • Act as the primary contact for clients and provide timely support.
  • Maintain accurate customer records and reports using CRM tools.
  • Support administrative tasks including documentation, data management, office coordination, and travel/meeting arrangements.
  • Assist HR/Admin team in maintaining basic office and employee records.

Skills & Qualifications

  • Graduate/Diploma in Business/Administration/Marketing.
  • Experience in customer relationship management, customer calling, or administration.
  • Good English communication skills (verbal & written).
  • Strong mathematical ability for reports and office calculations.
  • Proficiency in MS Office and CRM tools.
  • Strong organizational, multitasking, and problem-solving abilities.

Personal Attributes

  • Presentable, reliable, and detail-oriented.
  • Positive attitude with a customer-service mindset.
  • Married female candidate preferred.

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