Customer Relationship Management Manager

2 days ago


Delhi, Delhi, India DefDef Retail GmbH Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Role Description

This is a full-time on-site role for a Customer Relationship Management (CRM) Manager. The CRM Manager will be responsible for overseeing and analyzing customer needs, developing and implementing strategies to improve customer relationships, and handling customer inquiries and concerns. The role involves market segmentation, project management, and working closely with the sales team to drive customer satisfaction and retention. The position is located in Delhi, India.

Qualifications

  • Strong Analytical Skills and Market Segmentation experience
  • Excellent Communication skills
  • Sales experience and ability to collaborate with sales teams
  • Project Management skills
  • Proven track record of improving CRM processes and customer satisfaction
  • Bachelor's degree in Business, Marketing, or related field
  • Experience in the retail industry is a plus

  • Relationship Manager

    2 weeks ago


    Delhi, Delhi, India Tax Manager Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Job Title: Relationship Manager - SalesLocation: Corporate Office - Naraina Vihar (Above Naraina Metro Station), New DelhiEmployment Type: Full-Time | PermanentIndustry: Financial Services | FintechSalary- 25k to 40kKey Responsibilities:Acquire and onboard new clients by understanding their tax and financial needs.Maintain strong client relationships through...


  • Delhi, Delhi, India Ramaply Full time ₹ 5,00,000 - ₹ 8,60,000 per year

    Company OverviewRamaply, a leading plywood manufacturer, has been serving the industry since 1964. With a drive for quality and impeccable service, we specialize in producing top-quality plywood, boards, and related products. With over 50 years of experience and a substantial annual turnover, our expertise spans across various manufacturing domains. Our...


  • Delhi, Delhi, India 88342a26-e3c4-4c19-ab87-1ebffada45ce Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    Job Description: Customer Relationship ManagerBrand: DevasyaPosition Type: Full-TimeLocation: Shahpur Jat, New DelhiDepartment: Customer Relationship / CRMReporting To: Customer Relationship Manager / Marketing ManagerExperience: 2–5 years (Fashion/Retail/E-commerce preferred)About DevasyaDevasya is a women's Indian clothing brand committed to blending...


  • Delhi, Delhi, India Idcc Global Chem Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Note: We're looking for candidates with excellent communication skills (spoken and written) and a strong background in customer interaction. If that's you, we'd love to hear from you.Candidates from the hospitality industry will be given preference.Job description:We are seeking an experienced Customer Relationship Manager to manage and grow our existing...


  • Delhi, Delhi, India Motif Electric Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Description Customer Relationship Manager & General Administration (Married Female Candidate)OverviewWe are looking for a proactive and professional married female candidate to manage Customer Relationships and General Administration. The role involves calling and following up with customers via phone and WhatsApp, maintaining strong client...


  • Delhi, Delhi, India HR Creations Full time ₹ 14,40,000 - ₹ 19,20,000 per year

    Position OverviewWe are seeking an experienced and customer-centric Customer Relations Manager (CRM) to lead and enhance our client experience strategy. The ideal candidate will build and nurture long-term relationships with high-value customers, ensure seamless service delivery, and drive customer loyalty and retention across all touch points.Key...


  • Delhi, Delhi, India HR Creations Full time ₹ 4,20,000 per year

    We are seeking an experienced and customer-centric Customer Relations Manager (CRM) to lead and enhance our client experience strategy. The ideal candidate will build and nurture long-term relationships with high-value customers, ensure seamless service delivery, and drive customer loyalty and retention across all touch points.Key ResponsibilitiesDevelop and...


  • Delhi, Delhi, India Floatex Solar Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Building and maintaining strong, long-term relationships with customers.Acting as the primary point of contact for client queries, concerns, and escalationsMonitoring customer satisfaction and addressing service gaps proactively.Maintaining accurate customer records, reports, and communication updates in CRM software.Understanding customer needs and...


  • Delhi, Delhi, India Motif Electric Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    We are looking for a proactive and professional married female candidate to manage Customer Relationships and General Administration. The role involves calling & following up with customers via phone and WhatsApp.


  • Delhi, Delhi, India Esconet Technologies Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    About usFounded in New Delhi, India, Esconet Technologies Limited is a leading name in IT Infrastructure solution sales and services. Formerly known as Esconet Technologies Pvt. Ltd., we transitioned to a public company in September 2023. With a goal to elevate the future of digital transformation, we are committed to providing robust, scalable, and...