Guest Assistant

Key Responsibilities:Greet and welcome guests warmly upon arrival.Assist guests with check-in/check-out and escort them when required.Provide personalized services and handle VIP/long-stay/repeat guest needs.Manage guest feedback, resolve complaints promptly, and escalate when needed.Coordinate with other departments (housekeeping, F&B, spa, etc.) to ensure...

Key Responsibilities:Welcome guests warmly and assist them with check-in, check-out, and inquiries.Provide accurate information about hotel facilities, services, and local attractions.Handle guest requests, feedback, and complaints professionally and promptly.Coordinate with other departments to ensure smooth guest experiences.Maintain records, process...

Key Responsibilities:Greet and welcome guests warmly upon arrival and assist with check-in and orientation.Maintain a strong presence in the lobby and public areas to interact with guests and anticipate their needs.Ensure VIP and repeat guests receive personalized attention, amenities, and services.Handle guest inquiries, requests, and complaints promptly...

Key ResponsibilitiesGuest HandlingWarmly welcome guests upon arrival and provide efficient check-in and check-out services.Assist guests with information about hotel facilities, services, and local attractions.Handle guest requests and concerns promptly and professionally.Manage guest feedback, resolve issues, or escalate to the FO Supervisor/Manager when...

Key Responsibilities:Supervise day-to-day operations of assigned F&B outlet(s).Ensure guests receive prompt, professional, and courteous service.Monitor staff performance and provide guidance/training where required.Handle guest feedback and resolve complaints effectively.Coordinate with kitchen and bar for smooth service flow.Assist in preparing duty...

Key ResponsibilitiesRoom CleaningClean, sanitize, and prepare guest rooms as per hotel standards and SOPs.Make beds, change linens, replenish amenities, and ensure all room equipment is functional.Conduct deep cleaning and special cleaning projects when assigned.Public Area UpkeepMaintain cleanliness of corridors, lift lobbies, and public areas.Ensure proper...

Key Responsibilities:Supervise and support the Front Office team in day-to-day operations including check-in, check-out, reservations, and guest inquiries.Ensure that all front desk procedures and service standards are followed consistently.Handle guest complaints and special requests promptly and efficiently, ensuring guest satisfaction.Monitor room...

Key Responsibilities:Supervise front desk activities, including guest arrivals, departures, and room assignments.Ensure efficient handling of guest requests, inquiries, and complaints.Support and train front office associates in guest service standards and operational procedures.Coordinate with housekeeping and other departments for smooth room...

Key ResponsibilitiesGreet guests warmly and assist them with seating arrangements.Present menus, explain daily specials, and take accurate food and beverage orders.Serve food and beverages efficiently, ensuring timely delivery.Maintain cleanliness and organization of service areas, tables, and equipment.Handle guest inquiries, requests, and complaints...

Key Responsibilities:Greet and assist guests courteously.Take food & beverage orders accurately and serve promptly.Ensure tables and service areas are clean, tidy, and well-presented.Coordinate with kitchen and bar staff for smooth service.Handle guest queries and resolve issues with professionalism.Follow hygiene, safety, and grooming standards.Support in...