Guest Relation Executive
2 days ago
Key Responsibilities:
- Welcome guests warmly and ensure smooth check-in and check-out processes.
- Handle guest inquiries, feedback, and complaints professionally and promptly.
- Coordinate with housekeeping, F&B, and other departments to fulfill guest requests.
- Maintain guest history and preferences to enhance personalized service.
- Assist VIP guests, handle special arrangements, and manage guest amenities.
- Ensure lobby and reception area are well-maintained and presentable.
- Promote resort facilities, events, and special offers to guests.
- Handle guest correspondence, calls, and emails efficiently.
- Prepare daily reports on guest feedback and special cases.
- Maintain confidentiality of guest information at all times.
Job Types: Full-time, Permanent
Pay: ₹22, ₹24,000.00 per month
Benefits:
- Food provided
Ability to commute/relocate:
- Kollam, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- How many years of experience do you have in Hotels or Resorts?
- Do you have any experience in Hotels or Resorts?
Location:
- Kollam, Kerala (Preferred)
Work Location: In person
-
Guest Assistant
6 days ago
Kollam, Kerala, India Amrita University Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAmrita Vishwa Vidyapeetham, Amritapuri Campus is inviting applications from qualified candidates for the post of Guest Assistant.For details contact : Job Title Guest AssistantLocation Kollam, KeralaRequired Number 1Qualification Bachelor's Degree / Diploma in Hospitality, Office Management, or related discipline. 2-4 years of experience in guest relations,...
-
Guest Service Associate
1 week ago
Kollam, Kerala, India Fragrant Nature Resort Full time ₹ 1,56,000 - ₹ 2,16,000 per yearKey Responsibilities:Welcome guests warmly and assist them with check-in, check-out, and inquiries.Provide accurate information about hotel facilities, services, and local attractions.Handle guest requests, feedback, and complaints professionally and promptly.Coordinate with other departments to ensure smooth guest experiences.Maintain records, process...
-
Executive Housekeeper
2 weeks ago
Kollam, Kerala, India CGH Earth Full time ₹ 6,00,000 - ₹ 6,60,000 per yearCompany DescriptionCGH Earth is the pioneer of sustainable and responsible tourism in India, and a curator of extraordinary leisure experiences. The company is rooted in strong principles of working with local communities, being one with the local ethos, and caring for the environment.Role DescriptionThis is a full-time on-site role for an Executive...
-
Executive Chef
6 days ago
Kollam, Kerala, India Fiow Mart Full time ₹ 4,80,000 - ₹ 9,60,000 per yearExecutive Chef – Job DescriptionWe are seeking a highly skilled and professional Executive Chef with proven expertise in managing large-scale kitchen operations. The ideal candidate must have a deep understanding of culinary techniques, kitchen management, and cost control, with the ability to consistently deliver exceptional food quality and taste.Key...
-
F&B Executive
2 days ago
Kollam, Kerala, India Fragrant Nature Resort Full time ₹ 3,74,516 per yearKey Responsibilities:Oversee daily operations of restaurants, bars, banquets, and in-room dining.Ensure consistent delivery of excellent guest service.Supervise and guide service staff during shifts.Handle guest feedback and resolve service-related issues promptly.Coordinate with the kitchen and other departments for smooth operations.Monitor inventory,...
-
GRE - Front Office
2 weeks ago
Kollam, Kerala, India Fragrant Nature Resort Full timeKey Responsibilities:Greet and welcome guests warmly upon arrival and assist with check-in and orientation.Maintain a strong presence in the lobby and public areas to interact with guests and anticipate their needs.Ensure VIP and repeat guests receive personalized attention, amenities, and services.Handle guest inquiries, requests, and complaints promptly...
-
GSA - F&B Service
1 week ago
Kollam, Kerala, India Fragrant Nature Resort Full time ₹ 3,00,000 - ₹ 6,00,000 per yearKey Responsibilities:Welcome and assist guests in a friendly and professional manner.Present menus, explain specials, and take accurate food & beverage orders.Serve food and beverages promptly while ensuring service standards are met.Set up and clear tables, buffets, and banquet functions as required.Maintain cleanliness and hygiene in all service...
-
Housekeeping GSA
1 week ago
Kollam, Kerala, India d88853e7-b8b5-40d4-87c0-5736d9b68f28 Full time ₹ 1,44,000 - ₹ 2,16,000 per yearKey ResponsibilitiesRoom CleaningClean, sanitize, and prepare guest rooms as per hotel standards and SOPs.Make beds, change linens, replenish amenities, and ensure all room equipment is functional.Conduct deep cleaning and special cleaning projects when assigned.Public Area UpkeepMaintain cleanliness of corridors, lift lobbies, and public areas.Ensure proper...
-
Front Office Associate
1 week ago
Kollam, Kerala, India d88853e7-b8b5-40d4-87c0-5736d9b68f28 Full time ₹ 1,80,000 - ₹ 2,50,000 per yearKey ResponsibilitiesGuest ServicesGreet guests warmly upon arrival and ensure a smooth check-in/check-out process.Provide information about rooms, rates, hotel facilities, services, and local attractions.Handle guest requests promptly and professionally.Manage guest complaints, resolve issues, or escalate to supervisors when necessary.Ensure high standards...
-
F&B Associate
1 week ago
Kollam, Kerala, India Fragrant Nature Resort Full time ₹ 1,56,954 - ₹ 3,78,387 per yearKey Responsibilities:Greet and assist guests courteously.Take food & beverage orders accurately and serve promptly.Ensure tables and service areas are clean, tidy, and well-presented.Coordinate with kitchen and bar staff for smooth service.Handle guest queries and resolve issues with professionalism.Follow hygiene, safety, and grooming standards.Support in...