Guest Service Associate

Amrita Vishwa Vidyapeetham, Amritapuri Campus is inviting applications from qualified candidates for the post of Guest Assistant.For details contact : Job Title Guest AssistantLocation Kollam, KeralaRequired Number 1Qualification Bachelor's Degree / Diploma in Hospitality, Office Management, or related discipline. 2-4 years of experience in guest relations,...

Key ResponsibilitiesGreet guests warmly and escort them to their tables.Present menu, explain specials, and take accurate food & beverage orders.Serve food and beverages as per service standards and sequence of service.Clear tables, reset covers, and maintain cleanliness of the service area.Ensure timely delivery of orders and respond to guest requests...

Company DescriptionThe Leela Raviz is a luxury hospitality brand offering exceptional experiences across Kerala, including properties near the serene Ashtamudi Backwaters in Kollam, the lively beaches of Kovalam, and the tranquil banks of the Chaliyar River in North Kerala. With over 500 elegantly designed rooms and 15 exquisite dining options, each of its...

Key Responsibilities:Supervise and support the Front Office team in day-to-day operations including check-in, check-out, reservations, and guest inquiries.Ensure that all front desk procedures and service standards are followed consistently.Handle guest complaints and special requests promptly and efficiently, ensuring guest satisfaction.Monitor room...

Key Responsibilities:Supervise and coordinate daily activities of the Front Office team, including Reception, Guest Relations, Bell Desk, and Reservations.Ensure smooth guest check-in and check-out experiences with attention to detail and personalized service.Handle guest complaints, requests, and feedback professionally and promptly.Train, guide, and...

Key Responsibilities:Supervise front desk activities, including guest arrivals, departures, and room assignments.Ensure efficient handling of guest requests, inquiries, and complaints.Support and train front office associates in guest service standards and operational procedures.Coordinate with housekeeping and other departments for smooth room...

Greet and consult with customers about their vehicle concernsAssess the vehicle's condition and advise on necessary services or repairsPrepare detailed repair orders with descriptions of problems, repairs needed, and associated costsCoordinate with auto technicians to ensure repairs are done accurately and in a timely mannerExplain technical automotive...

Key ResponsibilitiesWelcome guests and guide them to their tables as required.Serve food and beverages promptly and professionally.Set up tables with cutlery, glassware, and linen as per hotel standards.Clear plates, glasses, and cutlery after guest use.Maintain cleanliness of dining area, service stations, and equipment.Assist in buffet setup,...

Key Responsibilities:Greet and welcome guests warmly upon arrival and assist with check-in and orientation.Maintain a strong presence in the lobby and public areas to interact with guests and anticipate their needs.Ensure VIP and repeat guests receive personalized attention, amenities, and services.Handle guest inquiries, requests, and complaints promptly...

Key ResponsibilitiesWelcome guests with a friendly and professional attitude.Handle check-in and check-out processes efficiently.Manage room reservations, cancellations, and modifications.Answer guest queries through phone, email, and in person.Coordinate with Housekeeping and other departments for room status updates.Handle guest complaints professionally...