Front Office Supervisor
1 day ago
Key Responsibilities:
- Supervise and coordinate daily activities of the Front Office team, including Reception, Guest Relations, Bell Desk, and Reservations.
- Ensure smooth guest check-in and check-out experiences with attention to detail and personalized service.
- Handle guest complaints, requests, and feedback professionally and promptly.
- Train, guide, and motivate front office associates to maintain high service standards.
- Monitor room availability, rates, and reservations in coordination with the reservations team.
- Maintain proper records, reports, and shift handovers accurately.
- Ensure the lobby and reception area are clean, organized, and presentable at all times.
- Verify cash handling, billing, and night audit procedures for accuracy and compliance.
- Coordinate with Housekeeping, F&B, and Maintenance departments for guest requirements.
- Uphold grooming, attendance, and discipline standards within the team.
- Support management in achieving departmental goals and guest satisfaction targets.
Qualifications & Experience:
- Degree/Diploma in Hotel Management or equivalent.
- 3–5 years of experience in Front Office operations, with at least 1 year in a supervisory role.
- Knowledge of PMS (Property Management System) software such as IDS, Opera, or similar.
- Strong communication and interpersonal skills.
- Fluency in English; knowledge of additional languages is an advantage.
- Professional appearance and guest-oriented attitude.
Job Type: Permanent
Pay: ₹20, ₹23,000.00 per month
Ability to commute/relocate:
- Kollam, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
- Do you have any Experience as Supervisor in the hotels/Resorts?
Location:
- Kollam, Kerala (Preferred)
Work Location: In person
-
Front Office Supervisor
1 week ago
Kollam, Kerala, India Fragrant Nature Resort Full time ₹ 2,00,000 - ₹ 3,00,000 per yearKey Responsibilities:Supervise front desk activities, including guest arrivals, departures, and room assignments.Ensure efficient handling of guest requests, inquiries, and complaints.Support and train front office associates in guest service standards and operational procedures.Coordinate with housekeeping and other departments for smooth room...
-
Front Office Associate
3 days ago
Kollam, Kerala, India 82e2fb19-b8b3-4131-b814-dccfabb860d7 Full time ₹ 12,00,000 - ₹ 24,00,000 per yearFront Office Executive / Guest Relations ExecutiveLocation: Munroe Island, Kollam (Lake n River – An SKB Resort)Job Type: Full-TimeAbout UsLake n River – An SKB Resort is a premium nature escape located at Munroe Island with three-side water frontage. We offer unique hospitality experiences with canoeing, kayaking, backwater activities, private events,...
-
GSA - Front Office
4 days ago
Kollam, Kerala, India d88853e7-b8b5-40d4-87c0-5736d9b68f28 Full time ₹ 1,80,000 - ₹ 2,20,000 per yearKey ResponsibilitiesGuest HandlingWelcome guests warmly and assist with check-in and check-out proceduresProvide accurate information about rooms, facilities, and servicesHandle guest inquiries and resolve issues promptlyMaintain guest privacy, security, and satisfaction at all timesFront Desk OperationsProcess registrations, room assignments, and key...
-
Front Office Executive
1 day ago
Kollam, Kerala, India Alpha heal Institute of Medical Cosmetology & Aesthetic Medicine Full time ₹ 1,92,000 - ₹ 2,40,000 per yearThe Front Desk Executive is responsible for managing patient interactions, scheduling appointments, handling inquiries, maintaining records, and ensuring smooth front office operations at the skin and hair clinic. The role requires excellent communication, customer service skills, and a professional appearance.Key ResponsibilitiesA. Patient Reception &...
-
Site Supervisor
3 days ago
Kollam, Kerala, India Cauvery Buildtech Full time ₹ 25,00,000 - ₹ 35,00,000 per yearJob Title: Site Supervisor at the site officeLocation: Ernakulam (Candidate should be working anywhere in Kerala)Company over view:Cauvery Buildtech –Turnkey Interior Contracting Services industry in South India. With a proven 20-year track record. Our dedicated team of over 150 professionals and a workforce of 1000+ skilled workers are prepared as the...
-
Receptionist cum Office Assistant
2 weeks ago
Kollam, Kerala, India Mathruka Realtors Pvt Ltd Full time ₹ 2,50,000 - ₹ 5,00,000 per yearJob SummaryWe are looking for a friendly, organized, and proactive Receptionist cum Office Assistant to join our team. The ideal candidate will manage front-desk operations while providing day-to-day administrative support to ensure smooth office functioning. This role is perfect for someone with strong communication skills, a positive attitude, and the...
-
Office Receptionist
2 weeks ago
Kollam, Kerala, India MEDLAND EDUCATION AND PLACEMENT SERVICE Full time ₹ 1,20,000 - ₹ 1,80,000 per yearReceptionist (Female)Location: Kalluvathukkal / Chathannoor / ParippallyJob Type: Full-timeWorking Hours: 9:00 AM – 5:00 PMWeekly Off: 1 day per weekContact number: Job Description:We are looking for a smart and friendly female receptionist to manage our front desk and provide professional administrative support. The ideal candidate should have good...
-
Front Office Executive
1 week ago
Kollam, Kerala, India The beauty experts lekshmi beauty experts Full time ₹ 1,44,000 - ₹ 2,16,000 per yearSmart, confident female candidates with good communication skills is what we are looking for. It's a ladies only professional ladies salon. Apart from salary, incentives are also provided. Freshers can also apply if you have the right attitude to represent our brand. Food and accommodation available.Job Type: Full-timePay: ₹12, ₹18,000.00 per...
-
Guest Service Associate
4 days ago
Kollam, Kerala, India d88853e7-b8b5-40d4-87c0-5736d9b68f28 Full time ₹ 1,80,000 - ₹ 2,50,000 per yearKey ResponsibilitiesGuest ServicesWelcome guests warmly and assist with check-in and check-outProvide information on hotel facilities, services, and local attractionsHandle guest queries, complaints, and special requests professionallyMaintain guest satisfaction and respond promptly to concernsFront Desk OperationsProcess guest registration, room...
-
Guest Assistant
2 weeks ago
Kollam, Kerala, India Amrita University Full time ₹ 2,00,000 - ₹ 6,00,000 per yearAmrita Vishwa Vidyapeetham, Amritapuri Campus is inviting applications from qualified candidates for the post of Guest Assistant.For details contact : Job Title Guest AssistantLocation Kollam, KeralaRequired Number 1Qualification Bachelor's Degree / Diploma in Hospitality, Office Management, or related discipline. 2-4 years of experience in guest relations,...