Application Support Engineer

18 hours ago

Bengaluru, Karnataka, India Consilio LLC Full time ₹ 5,00,000 - ₹ 15,00,000 per year
Overview

About company:

Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and regulatory industry expertise. Renowned for its expertise in litigation, HSR second requests, internal and regulatory investigations, eDiscovery, document review, information governance, compliance risk assessments, cybersecurity, law department management, and contracts management.

Role Overview:

As a part of Global Support Services, the Application Support Engineer will technical support key eDiscovery systems including industry wide applications as well as a suite of internal solutions that set Consilio as the leader in what we do.  his role requires a strong aptitude for troubleshooting, independent problem-solving, and a solid understanding of enterprise application architecture. The engineer will work both independently and collaboratively within a global team to ensure application stability, performance, and continuous improvement.

Responsibilities
  • Troubleshoot and resolve complex application issues across multiple layers (web server, application server, database).
  • Monitor and maintain uptime, scalability, and performance of eDiscovery platforms and custom-built solutions.
  • Analyze logs and system behavior using tools like Event Viewer, IIS Manager, and SQL Server Management Studio.
  • Respond to support tickets within defined SLAs, providing clear communication and effective resolutions.
  • Collaborate with cross-functional teams including Data Operations, Project Management, DBA, and Infrastructure.
  • Document troubleshooting steps, solutions, and best practices
  • Continuously learn and adapt to new technologies and internal tools.
  • Use scripting and query languages (e.g., PowerShell, T-SQL, JavaScript) to automate tasks and solve unique problems.
  • Participate in after-hours testing and support rotations as part of a 24/7 global support model.
Qualifications

Education:   

  • Bachelor's degree in Computer Science, Information Systems, or equivalent experience.

Experience:  

  • 4+ years of experience in technical support or application engineering roles.
  • 3+ years of experience with Relativity or similar eDiscovery platforms.
  • Proficient in Microsoft SQL Server, with the ability to write basic to intermediate T-SQL queries.
  • Comfortable working in Linux environments, including use of the command line interface (CLI).
  • Practical experience with scripting tools such as PowerShell and RegEx for automation and troubleshooting.
  • Skilled in using diagnostic and administrative tools such as Event Viewer, IIS Manager, and SQL Server Management Studio.

Consilio's True North Values

  • ExcellenceWe strive to make every client our advocate
  • PassionWe DO because we CARE
  • CollaborationWe win together through teamwork and communication
  • AgilityWe flex, adapt and embrace change
  • PeopleWe value, respect and invest in our teammates
  • VisionWe create clarity of purpose and a clear path forward

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

  • Application Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India Infogain Full time US$ 90,000 - US$ 1,20,000 per year

    Roles & ResponsibilitiesCore SkillsJob DescriptionApplication Support: Monitor, troubleshoot, and resolve issues related to .NET applications in production environments.Issue Diagnosis: Identify root causes of performance issues, errors, or failures in .NET-based systems and provide timely resolutions.Collaboration: Work with development teams to reproduce...

  • Application support engineer

    4 weeks ago

    Bengaluru, Karnataka, India HR PLACEMENT CONSULTANTS Full time

    Position: APPLICATION SUPPORT ENGINEERRole: AssociateJob-Type: Full Time (Third party payroll*)Location: BangaloreFunction: Corporate Security & Investigations (CSI)Sub-Function: Sec Tech*Note: This is a third party deployed role Position Overview:The Application Support Engineer is responsible for configuring, monitoring, and maintaining the Access Control...

  • Application Support Engineer

    1 week ago

    Bengaluru, Karnataka, India HR PLACEMENT CONSULTANTS (HRPC) Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Position: APPLICATION SUPPORT ENGINEERRole: AssociateJob-Type: Full Time (Third party payroll*)Location: BangaloreFunction: Corporate Security & Investigations (CSI)Sub-Function: SecTech*Note: This is a third party deployed rolePosition Overview:The Application Support Engineer is responsible for configuring, monitoring, and maintaining the Access Control...

  • Application Support Engineer

    4 weeks ago

    Bengaluru, Karnataka, India HR PLACEMENT CONSULTANTS (HRPC) Full time

    Position: APPLICATION SUPPORT ENGINEERRole: AssociateJob-Type: Full Time (Third party payroll*)Location: BangaloreFunction: Corporate Security & Investigations (CSI)Sub-Function: SecTech*Note: This is a third party deployed rolePosition Overview:The Application Support Engineer is responsible for configuring, monitoring, and maintaining the Access Control...

  • Application Support Engineer

    4 weeks ago

    Bengaluru, Karnataka, India HR PLACEMENT CONSULTANTS (HRPC) Full time

    Position: APPLICATION SUPPORT ENGINEER Role: Associate Job-Type: Full Time (Third party payroll*) Location: Bangalore Function: Corporate Security & Investigations (CSI) Sub-Function: SecTech *Note: This is a third party deployed role Position Overview: The Application Support Engineer is responsible for configuring, monitoring, and maintaining the...

  • Application Support Engineer

    1 week ago

    Bengaluru, Karnataka, India TalentMicro Full time ₹ 6,00,000 - ₹ 9,00,000 per year

    TalentMicro,the lader in Recruitment and HR applications is seeking experienced Engineers to deliver and provide application support services to its customers across India.Role DescriptionPrepare System Requirement Specifications based on customer requiremetns, identify and documet GAPs, get teh changes developed by software development team and them perform...

  • Application Support Engineer

    18 hours ago

    Bengaluru, Karnataka, India Consilio LLC Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About company:Consilio stands as the global leader in eDiscovery, document review, flexible legal talent, and legal advisory & transformation consulting services. With its Consilio Complete suite of capabilities, the company empowers multinational law firms and corporations using innovative software, cost-effective managed services, and deep legal and...

  • Application Support Engineer

    22 hours ago

    Bengaluru, Karnataka, India Qrata Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Description : Role : Application Support Engineer - Informix. Mandatory Skills : - Informix, Embedded C, ISAM, ESQL, AWK Script, Programming C.Experience : Years.Notice Period : - Immediate30 Days. Primary Responsibilities : - Provide technical support for applications built on the Informix database platform. -...

  • Application Support Engineer

    3 days ago

    Bengaluru, Karnataka, India Augnito Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Application Support - JDAbout Us: is the next gen Voice AI powering the healthcare industry. Augnito empowers medical professionals and streamlined clinical workflows with cloud-based, AI speech recognition that offers ergonomic data entry with 99% accuracy, without the need for voice profile training, from any device, anywhere.From the outset, Augnito was...

  • Applications Support Engineer

    2 weeks ago

    Bengaluru, Karnataka, India nVent Full time ₹ 8,00,000 - ₹ 24,00,000 per year

    Were looking for people who put their innovation to work to advance our success and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.What You Will Experience In This Position : - Understand the challenges faced by prospects, customers, and the industry in...