Field Sales Manager
2 weeks ago
- 1. Sales & Business DevelopmentDrive gold loan sales through direct sourcing, field visits, and channel development.
 - Identify and acquire new customers through market visits, local references, and promotional activities.
 - Work closely with branches and cross-sell other retail products when necessary.
 - Meet or exceed monthly and quarterly sales targets for gold loan disbursement.
 - 2. Team ManagementRecruit, train, and manage a team of Gold Loan Sales Executives.
 - Set daily/weekly targets for the team and monitor performance.
 - Provide regular training on product knowledge, selling techniques, and compliance.
 - 3. Market & Competitor AnalysisConduct market surveys to gather intelligence on competitor offerings, pricing, and schemes.
 - Identify local markets with potential for gold loan business.
 - 4. Customer Relationship ManagementBuild and maintain strong relationships with customers to ensure repeat business and referrals.
 - Ensure high levels of customer satisfaction by resolving queries and complaints efficiently.
 - 5. Compliance & DocumentationEnsure that all gold loan applications and KYC documents are properly verified and collected.
 - Monitor gold valuation and safe custody protocols in line with company and regulatory guidelines.
 - Adhere to audit, risk, and operational guidelines.
 
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