Guest Service Associate
3 days ago
We are looking for a highly skilled and motivated Guest Service Associate (GRE) to join our team in the hospitality industry. The ideal candidate should have 0-1 year of experience.
Roles and Responsibility
- Provide exceptional guest service and ensure customer satisfaction.
- Manage front desk operations, including handling inquiries and resolving issues.
- Maintain high standards of cleanliness and hygiene in public areas.
- Collaborate with other departments to achieve business objectives.
- Develop and implement effective communication strategies with guests.
- Ensure compliance with company policies and procedures.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Familiarity with hotel management systems and software.
- Ability to maintain confidentiality and handle sensitive information.
- Team player with a positive attitude and willingness to learn.
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