Guest Services professional

3 days ago

Panjim, Goa, India Naukri Hospitality Jobs Full time ₹ 2,50,000 - ₹ 4,00,000 per year

We are looking for a highly skilled and experienced Guest Services professional to join our team at Margaritaville Cruise Line. The ideal candidate will have 2-5 years of experience in the hospitality industry, preferably in hotels and restaurants.

Roles and Responsibility

  • Provide exceptional guest services to ensure customer satisfaction and loyalty.
  • Manage front desk operations, including handling reservations and check-in procedures.
  • Coordinate with other departments to resolve guest complaints and concerns.
  • Develop and implement effective strategies to enhance guest experiences.
  • Maintain high standards of service quality and professionalism.
  • Collaborate with the team to achieve business objectives and goals.

Job Requirements

  • Proven experience in guest services or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong problem-solving and analytical skills.
  • Familiarity with hotel management systems and software.
  • Ability to maintain confidentiality and handle sensitive information.

*Note - Job has been sourced from social media platforms/other public websites.

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