Expat Guest Relations Executive

3 hours ago


Panjim, Goa, India Naukri Hospitality Jobs Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We are looking for a highly skilled and experienced Expat Guest Relations Executive to join our team in the Hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch guest services.

Roles and Responsibility

  • Manage front desk operations, ensuring seamless check-in and check-out processes for guests.
  • Handle guest complaints and resolve issues professionally and courteously.
  • Coordinate with other departments to ensure efficient guest service delivery.
  • Develop and implement effective strategies to enhance guest satisfaction.
  • Maintain accurate records of guest interactions and transactions.
  • Collaborate with the housekeeping team to ensure high standards of cleanliness and maintenance.

Job Requirements

  • Excellent communication and interpersonal skills are essential.
  • Ability to work well under pressure and handle multiple tasks simultaneously.
  • Strong problem-solving skills and attention to detail are required.
  • Familiarity with hotel management systems and software is necessary.
  • Ability to work collaboratively as part of a team.
  • Strong knowledge of hospitality industry trends and best practices.


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