Guest Service Associate

7 days ago

Panjim, Goa, India Casino Hotel Job Vacancy Full time

Key Responsibilities:

  • Suggest drinks according to guest band
  • Take food and beverage orders accurately and efficiently, ensuring that special requests and dietary restrictions are communicated to the kitchen or bar staff as necessary.
  • Serve food and beverages to guests in a timely and professional manner, adhering to established service standards and presentation guidelines.
  • Assist with setting up and breaking down dining areas, including arranging tables, chairs, linens, and tableware, in preparation for service and special events.
  • Collaborate effectively with kitchen and bar staff to ensure smooth operations and timely delivery of orders to guests.
  • Communicate effectively with team members and management regarding guest feedback, operational issues, and any other relevant information.
  • Uphold company policies and procedures related to food safety, hygiene, and alcohol service regulations, ensuring compliance at all times.

Qualifications:

  • Excellent communication skills, both verbal and written.
  • Previous experience in a customer service, casino or hospitality role preferred.
  • Flexibility to work evenings, weekends, and holidays as required.

Job Type: Full-time

Pay: ₹17, ₹20,000.00 per month

Benefits:

  • Flexible schedule
  • Food provided
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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