Guest Service Agent
5 days ago
Company Description
We suggest you enter details here.
Role Description
This is a full-time on-site role for a Guest Service Agent located in Panaji, Goa. The Guest Service Agent will be responsible for providing excellent customer service, assisting guests with their needs, managing reservations, handling check-ins and check-outs, and addressing guest inquiries professionally. Additional tasks include managing complaints, coordinating with other departments to ensure a seamless guest experience, and promoting hotel services and amenities to enhance the guest stay.
Qualifications
- Excellent interpersonal skills, communication skills, and a customer-focused attitude
- Proficiency in managing reservations, handling front desk operations, and assisting guests during check-in and check-out procedures
- Ability to understand and adapt to guest inquiries and provide effective solutions to address complaints
- Experience in hospitality services, multitasking, and working effectively in team environments
- Strong organizational and time-management skills to coordinate tasks across departments
- Proficiency in hotel management systems, reservation software, and basic computer skills
- Previous experience in a similar role is preferred
- High school diploma or equivalent required; hospitality certification or applicable training is advantageous
-
Guest Services Associate
5 days ago
Panjim, Goa, India Novotel Goa Candolim and Novotel Goa Resort & Spa Full time ₹ 3,00,000 - ₹ 4,50,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Guest Services Associate at Novotel Goa Candolim and Novotel Goa Resort & Spa. Located in North Goa, the Guest Services Associate will be responsible for providing exceptional guest service, managing reservations, handling guest inquiries, and ensuring...
-
Guest Services professional
3 days ago
Panjim, Goa, India Naukri Hospitality Jobs Full time ₹ 2,50,000 - ₹ 4,00,000 per yearWe are looking for a highly skilled and experienced Guest Services professional to join our team at Margaritaville Cruise Line. The ideal candidate will have 2-5 years of experience in the hospitality industry, preferably in hotels and restaurants.Roles and ResponsibilityProvide exceptional guest services to ensure customer satisfaction and loyalty.Manage...
-
Guest Service Associate
2 weeks ago
Panjim, Goa, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 4,00,000 per yearWe are looking for a highly skilled and motivated Guest Service Associate to join our team at ITC Grand, located in the Hotels & Restaurants industry. The ideal candidate should have 0-2 years of experience.Roles and ResponsibilityManage front office operations, ensuring seamless guest service delivery.Handle guest inquiries and resolve issues professionally...
-
Guest Service Associate
7 days ago
Panjim, Goa, India Casino Hotel Job Vacancy Full timeKey Responsibilities:Suggest drinks according to guest bandTake food and beverage orders accurately and efficiently, ensuring that special requests and dietary restrictions are communicated to the kitchen or bar staff as necessary.Serve food and beverages to guests in a timely and professional manner, adhering to established service standards and...
-
Housekeeping - Guest Service Associate ( GSA)
2 weeks ago
Panjim, Goa, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe are looking for a highly skilled and experienced Housekeeping - Guest Service Associate (GSA) to join our team at Richmonde Ananta Elite. The ideal candidate will have 2-5 years of experience in the hospitality industry, with a strong background in guest service and housekeeping.Roles and ResponsibilityProvide exceptional guest service and ensure customer...
-
Panjim, Goa, India Naukri Hospitality Jobs Full time ₹ 3,00,000 - ₹ 6,00,000 per yearWe are looking for a highly skilled and experienced Guest Service Associate to join our team at Novotel Goa Panjim, providing exceptional food and beverage service to our guests. The ideal candidate will have a strong background in hospitality and excellent communication skills.Roles and ResponsibilityManage and coordinate food and beverage service...
-
Guest Relations Manager
2 weeks ago
Panjim, Goa, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per yearWe are looking for a highly skilled and experienced Guest Relations Manager / Assistant Guest Relations Manager to join our team at JW Marriott. The ideal candidate will have 1-3 years of experience in the hospitality industry.Roles and ResponsibilityManage front desk operations, ensuring seamless guest check-in and check-out processes.Develop and implement...
-
Guest Relations Executive
1 day ago
Panjim, Goa, India TPC Lifestyle Hospitality Pvt Ltd Full time ₹ 3,00,000 - ₹ 4,00,000 per yearAre you someone who lights up a room, loves conversations, and believes food is an experience—not just a service?TPC Goa is looking for a warm, energetic, guest-obsessed GRE to join our F&B team.TPC Lifestyle Hospitality Pvt LtdLocation:Aldona, GoaSalary:₹30,000 – ₹40,000About TPCTPC is whereart, design, food, community, and hospitalitycome together...
-
Guest Relations Executive
2 weeks ago
Panjim, Goa, India Xpansecafe Full time ₹ 2,00,000 - ₹ 2,40,000 per yearXpanse Coffee is a dynamic and innovative coffee brand born in Goa & being bought up in India, committed to revolutionizing the way India experiences coffee. We bridge the gap between premium quality and affordability, offering a range of beverages tailored to modern, fast-paced lifestyles.With a focus on convenience, technology, and sustainability, Xpanse...
-
Expat Guest Relations Executive
5 days ago
Panjim, Goa, India Naukri Hospitality Jobs Full time ₹ 6,00,000 - ₹ 12,00,000 per yearWe are looking for a highly skilled and experienced Expat Guest Relations Executive to join our team in the Hospitality industry. The ideal candidate will have excellent communication skills and be able to provide top-notch guest services.Roles and ResponsibilityManage front desk operations, ensuring seamless check-in and check-out processes for...