F&B Sr. Guest Service Associate
1 day ago
We are looking for a highly skilled and motivated F&B Sr. Guest Service Associate to join our team at the Godwin Hotel Group, with 0-2 years of experience in the hospitality industry.
Roles and Responsibility
- Provide exceptional guest service and ensure customer satisfaction.
- Manage front desk operations, including handling reservations and check-in procedures.
- Coordinate with other departments to ensure seamless service delivery.
- Maintain high standards of cleanliness and hygiene in public areas.
- Develop and implement effective communication strategies to enhance guest experience.
- Collaborate with colleagues to achieve sales targets and improve overall performance.
Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and manage multiple tasks simultaneously.
- Strong problem-solving skills and attention to detail.
- Familiarity with hotel management systems and software.
- Ability to maintain confidentiality and handle sensitive information.
- Team player with a positive attitude and willingness to learn.
*Note - Job has been sourced from social media platforms/other public websites.
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