Customer Relationship Manager- Female

20 hours ago

Cochin, Kerala, India Paperplanes International Group Full time

About Us

Paperplanes International Group is a marketing company specializing in Celebrity Management, Influencer Marketing, and Digital Marketing. Based in Kochi, we work closely with brands, creators, and public figures to build impactful campaigns and deliver strong, result-oriented marketing strategies. From connecting influencers to managing top celebrities, we offer 360° marketing solutions tailored for today's fast-paced digital world.

About the Role

We are looking for a confident and proactive Customer Relationship Manager to handle sales-related communication with clients and represent the company professionally. This role requires strong interpersonal skills, clarity in communication, and the ability to build long-term client relationships while supporting business growth.

Key Responsibilities

  • Act as the primary point of contact for clients regarding sales and service-related communication

  • Handle inbound and outbound client calls, emails, and meetings professionally

  • Understand client requirements and coordinate with internal teams to ensure timely delivery

  • Build and maintain strong, long-term relationships with existing and new clients

  • Represent the company confidently during client interactions and discussions

  • Follow up on leads, proposals, and ongoing conversations to support conversions

  • Maintain accurate records of client interactions and sales updates

  • Address client concerns promptly and ensure a positive customer experience

Required Skills & Qualifications

  • 1–2 years of experience in customer relationship management, sales coordination, or a similar client-facing role

  • Excellent verbal and written communication skills

  • Confident, bold, and professional personality with strong presentation skills

  • Ability to negotiate, convince, and handle objections tactfully

  • Good organizational and follow-up skills

  • Comfortable working in a fast-paced, target-driven environment

Preferred Profile

  • Candidates who are comfortable representing the company externally

  • Women candidates are encouraged to apply

What We Offer

  • Opportunity to work in a dynamic and growing organization

  • Exposure to direct client handling and sales communication

  • Professional growth and skill development

  • Supportive team environment

If you are confident, client-focused, and passionate about building strong business relationships, we would love to hear from you.

Job Type: Full-time

Pay: ₹15, ₹20,000.00 per month

Application Question(s):

  • Are you based in Kochi?
  • Are you available to join immediately?

Work Location: In person

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